customer support question

[felixblue]

Hey! Trying to reach Fletcher to see what's going on with my order. I ordered last night and as reviewing the shipping info to see if I would be home to sign. Shipment info sent this morning confirmed I would be intown and the perfect day but now says order was cancelled by sender! oh no!

[MinniMagg]

This is an issue that you need to take up with the seller. Did they not reply to your inquiry?

[Kimberdoll]

Hi felixblue,

Thank you for your purchase.

No cause for concern here, just an unusual hiccup with the API system that sent you your tracking number.

Your order has not been cancelled.

The team will confirm your correct tracking number ASAP.

Thanks for your patience.

Cheers,
Fletcher

[felixblue]

Phenomenal! loving the customer service already, clearly a great purchase and thank you!