Reiko's broken neck. Thoughts?

Bleakerbird · Post by **Bleakerbird** » Sun Jul 13, 2014 12:45 am

Greetings all. I received a defective Reiko last week and am stumped. The problem is that her neck offers no resistance so Reiko's head flops around like a sleeping baby in a car seat, or someone very drunk. The manufacturer told BD to tell me to apply a mixture of baby powder and super glue to the broken area. I've attempted this but it does nothing. However, I am in no way a mechanical person so maybe I am missing something. From looking inside, there doesn't appear to be a break in the way I imagined (nothing is cracked or severed), rather the spring that connects the neck bolt to the rest of the doll simply cannot hold the weight of Reiko's head. Whatever the case, looking at the photo, the area where the neck thins to the left of the photo seems to be the problem area.

This is a lot of money to just throw away so, please, any help would be very welcome. Thanks.

: Reiko's Neck; ReikoNeck.jpg (1.62 MiB) Viewed 2247 times

Obin · Post by **Obin** » Sun Jul 13, 2014 1:58 am

There are a few Reiko owners who should be able to submit photos and input. I'm mostly thinking of Basddaddy, but there are others.

Have you seen this thread? http://www.dollforum.com/forum/viewtopi ... 42&t=54647

samara78 · Post by **samara78** » Sun Jul 13, 2014 2:46 am

: 20140617_165139.jpg (1.93 MiB) Viewed 2226 times

Use this stuff
its for urethane too. Use that with a two part mixable epoxy gum. Jb weld that is called. You will sacrifice oncthe movement some but that should be fine.

Bleakerbird · Post by **Bleakerbird** » Sun Jul 13, 2014 4:32 am

Obin, thanks for the assist. I checked out the thread but his solution ended up being receiving a new body. Sadly, that doesn't seem to be happening on my end.

Samara78, so locite plus J-B Weld, or does J-B weld have both compounds? Thanks.

eeniemeenie · Post by **eeniemeenie** » Sun Jul 13, 2014 8:56 am

I think I would try a flexible sleeve around the length of the spring with some coat hanger wire inside. I would try a piece of rubber hose for the sleeve. Or the sleeve might not be necessary. Some PIB owners have reported success strengthening the neck by using wire, check the PIB forum for those fixes.

Bleakerbird · Post by **Bleakerbird** » Sun Jul 13, 2014 9:07 am

eeniemeenie wrote:I think I would try a flexible sleeve around the length of the spring with some coat hanger wire inside. I would try a piece of rubber hose for the sleeve. Or the sleeve might not be necessary. Some PIB owners have reported success strengthening the neck by using wire, check the PIB forum for those fixes.

Very interesting thought, thanks. Going with the sleeve idea, perhaps some form of flexible metal tubing that would hold her weight while not being so flexible that the situation doesn't improve. I feel like I worked with something like that eons ago.

Obin · Post by **Obin** » Sun Jul 13, 2014 9:19 am

Progress is fun to see.

lsmithiii · Post by **lsmithiii** » Sun Jul 13, 2014 2:06 pm

Bleakerbird wrote:
eeniemeenie wrote:I think I would try a flexible sleeve around the length of the spring with some coat hanger wire inside. I would try a piece of rubber hose for the sleeve. Or the sleeve might not be necessary. Some PIB owners have reported success strengthening the neck by using wire, check the PIB forum for those fixes.
Very interesting thought, thanks. Going with the sleeve idea, perhaps some form of flexible metal tubing that would hold her weight while not being so flexible that the situation doesn't improve. I feel like I worked with something like that eons ago.

Hitdoll uses gooseneck metal tubing for their necks. It seems pretty strong.

samara78 · Post by **samara78** » Sun Jul 13, 2014 4:43 pm

Bleakerbird wrote:Obin, thanks for the assist. I checked out the thread but his solution ended up being receiving a new body. Sadly, that doesn't seem to be happening on my end.

Samara78, so locite plus J-B Weld, or does J-B weld have both compounds? Thanks.

the loctite is for the urethane foam . The jb weld is the actual repair . Loctite for the foam surounding the repair and the jb weld for the actual metal. Pm and we can have a pow wow. I need to see detailed photos of the components

Post by **Slew** » Mon Jul 14, 2014 12:38 am

I love this about this forum. People here show up to help, just like this. Thank you all for helping Bleakerbird!!

It appears Bleakerbird has the exact same problem Boew777 had, as mentioned above by Obin.

After searching, I read here that a company called Nana Dolls makes the Reiko and the Betty doll. I think these are fairly cute looking dolls, but I've never heard of Nana Dolls. Maybe I just don't get out much. It seems like if the damage was during shipping, then it should have been insured, and also indicates that either the doll is too fragile, or the vendor is not packing her well in the shipping container. Vendors do have shipping insurance coverage, don't they? I never thought about it before, surprisingly..

Slew

Obin · Post by **Obin** » Mon Jul 14, 2014 3:44 am

Thank you, skyknight. I forgot about the second head for Reiko.

The maker of Reiko makes Betty.

The maker of the Rose doll makes Candy, Luna, Elf and some others.

skyknight · Post by **skyknight** » Mon Jul 14, 2014 4:06 am

Seattle Slew wrote:After searching, I read here that a company called Nana Dolls makes the Reiko and the Betty doll. I think these are fairly cute looking dolls, but I've never heard of Nana Dolls.

That's because that isn't the name of the makers company. Nana is the name of the second head for Reiko. In the thread you mentioned, the context is that the Dominique/Betty is made by the same manufacturer as the Reiko and Nana dolls!

The actual name of the company was never revealed!

Bleakerbird · Post by **Bleakerbird** » Mon Jul 14, 2014 6:19 am

Amazingly helpful community! Thank you all for your input. Also, cheers to BD since they continue to try and help.

Interesting to learn that Dominique/Betty and Reiko are from the same manufacturer. Without bringing in the dealer/seller, I've actually had trouble with a Dominique/Betty doll in the past. Her hip broke from straightening her legs out to get her dress off... within thirty minutes of having received her. I'm glad Candy seems to have a much more sound design. Of course, in all fairness, my Reiko and Domi could simply have been lemons. I'm thinking that I may take my experience with Reiko and apply it to Dominique and, gross as my wording is about to be, "de-bone" her hips.

Tonight I'll buy the materials samara78 mentioned and follow up on lsmithiii's information. Hopefully progress will be made.

Reiko Owners: How much bolt sticks out of her neck? The thinning near the shoulders makes me think that maybe the bolt itself has been pulled away from the body and that, in turn, the coil tightened from being pulled too taut. There was a sheet of paper that came along with the doll that said the purchaser shouldn't need to turn her head more than five times when screwing it on, but that leaves a ton of space between where her head ends and the neck begins.

Image of Reiko's head and neck after the suggested five turns below.

Again, my thanks to everyone! Overseas purchases can get awkward when things go wrong, so it's comforting to have a good community and store to look to.

: Reiko5; ReikoScrew.jpg (1.77 MiB) Viewed 2065 times

Post by **Slew** » Tue Jul 15, 2014 12:58 am

skyknight wrote:That's because that isn't the name of the makers company. Nana is the name of the second head for Reiko. In the thread you mentioned, the context is that the Dominique/Betty is made by the same manufacturer as the Reiko and Nana dolls!

The actual name of the company was never revealed!

Ah, I should have read more of the thread before referencing it. It takes so long, sometimes, to do proper research, just to have a valid opinion of something. I spent over an hour just reading this thread, and then searching for "who makes Reiko" and then of course, the context/wording.. I should've kept my mouth shut. I just hate to see people like Boew777 and Bleakerbird get what may be a faulty product. I can only hope that BD is looking into this a bit.

The name of the company was never revealed...

Man, I thought I was overly skeptical to begin with, pffft... actually not skeptical enough, maybe?

Bleakerbird wrote:Amazingly helpful community!..........Again, my thanks to everyone! Overseas purchases can get awkward when things go wrong, so it's comforting to have a good community and store to look to.

I am glad you are getting support from this great community! It's one of the main reasons I joined... though all the pretty dolls, of course, were integral to that decision, too..

Slew

Post by **Slew** » Wed Jul 16, 2014 12:05 am

Bleakerbird wrote:Hope springs eternal.

Indeed. I hope that the vendors will instruct the manufacturer to address the issue, and if they don't comply, cease to do business with that manufacturer.

Best luck to everyone, sincerely...

Slew