Not taking anymore orders?

jms033 · Post by **jms033** » Sun May 14, 2023 6:37 am

I'm trying to place an order for an extra fabric body from My Robot Doll. I get all the way to checkout, click the pay now button, and it processes but brings me right back to the checkout page again. Everything is right, address, cc number ect. Is anyone else having trouble with this?

Swedish Meatball · Post by **Swedish Meatball** » Sun May 14, 2023 7:20 am

I recently placed an order with no trouble but they seem to be having an email issue with SpamCop.
I had success contacting them by sending a message through the website.

jms033 · Post by **jms033** » Sun May 14, 2023 12:10 pm

The site must be having issues.

I'll keep trying!

Swedish Meatball · Post by **Swedish Meatball** » Sun May 14, 2023 12:46 pm

jms033 wrote: ↑Sun May 14, 2023 12:10 pm The site must be having issues. I'll keep trying!

I know how frustrating it can be. Wishing you success!

Swedish Meatball · Post by **Swedish Meatball** » Tue May 16, 2023 9:02 am

jms033 wrote: ↑Sun May 14, 2023 6:37 am I'm trying to place an order for an extra fabric body from My Robot Doll. I get all the way to checkout, click the pay now button, and it processes but brings me right back to the checkout page again. Everything is right, address, cc number ect. Is anyone else having trouble with this?

Have you been able to get through?

jms033 · Post by **jms033** » Thu May 18, 2023 11:31 am

I quit trying, and went with another site.

Swedish Meatball · Post by **Swedish Meatball** » Thu May 18, 2023 11:41 am

jms033 wrote: ↑Thu May 18, 2023 11:31 am I quit trying, and went with another site.

Sorry. I don't know what's up.
I hope you get better results with the new vendor!

jms033 · Post by **jms033** » Sat May 20, 2023 6:48 am

Maria[s] man wrote: ↑Thu May 18, 2023 11:41 am
jms033 wrote: ↑Thu May 18, 2023 11:31 am I quit trying, and went with another site.
Sorry. I don't know what's up.
I hope you get better results with the new vendor!

The other vendor I went with is really nice. I've ordered from them before.

Swedish Meatball · Post by **Swedish Meatball** » Sat May 20, 2023 9:21 am

jms033 wrote: ↑Sat May 20, 2023 6:48 am
The other vendor I went with is really nice. I've ordered from them before.

Excellent news!

Missionary · Post by **Missionary** » Fri Jun 02, 2023 2:09 am

You have to be very careful. Check and recheck your order. There could be an uncrossed t or a dot-less i.
When selecting options, you must also confirm / reselect all preselected options for the particular Doll.
I speak from experience. Go for it.

Hartmudt · Post by **Hartmudt** » Wed Jun 14, 2023 3:45 am

jms033 wrote: ↑Thu May 18, 2023 11:31 am I quit trying, and went with another site.

I also have the problem that my requests are not answered. What other dealer can you recommend?

Post by **My Robot Doll** » Wed Jun 14, 2023 12:27 pm

Dears,

We would like to address the mandatory options we have implemented for placing orders. It is important to select these options in order to proceed with your order.

Allow us to provide you with two reasons why we have made these options mandatory:

1. Many doll makers do not provide the exact same wig as shown in the product photos. These wigs often belong to the photographer to achieve more appealing results and are sourced at significantly higher costs. We added warnings on our website and we designed the product options accordingly to reflect this fact.

2. Happy dolls offer free breast size customisation. While this customisation is offered free of charge, it is of utmost importance for us to know your desired cup size as this is the key option for a sex doll. Product photos can often be deceiving and may not accurately reflect the actual size. By requesting your preferred cup size, we aim to ensure that you receive the doll that aligns with your desires, while also minimizing any potential mistakes or misunderstandings.

We understand the frustration that can arise from being unable to place an order without selecting these options. If you have any questions or concerns, please don't hesitate to contact us at support@myrobotdoll.com. We are committed to providing prompt responses and further clarification.

Thank you for your understanding.

Best regards,

My Robot Doll Support Team