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 Post subject: Re: Shipping Damage - Not Good
PostPosted: Sun Mar 17, 2019 12:24 am 
Doll Mentor
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That's really upsetting.
I don't have much to offer in terms of insight,
just here to offer support.
Looking forward to hearing about the positive outcome from this, however!



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she wrote:
So I did what any warrior would do in such a situation.
I cried.
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 Post subject: Re: Shipping Damage - Not Good
PostPosted: Sun Mar 17, 2019 1:46 am 
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Posts: 289
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dollarfan wrote:
That's like watching a horror movie. You should have a new doll at no expense. Manufactures still have some improvements to do in packaging for a safe shipping.


I have a term for this s*!# I call this a TDF horror story and a doll shipping disaster. Feel so sorry for anyone who has experienced this trauma, makes me mad and laugh every time I here and see one.


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 Post subject: Re: Shipping Damage - Not Good
PostPosted: Sun Mar 17, 2019 10:52 am 
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Endless War wrote:
That's really upsetting.
I don't have much to offer in terms of insight,
just here to offer support.
Looking forward to hearing about the positive outcome from this, however!

Thanks for the encouraging words E.W. I’m grateful for the supportive community here, it’s all much appreciated. Will be sure to update as things progress.



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Mimik's Doll Photography | viewtopic.php?f=11&t=110662
Aubrey | viewtopic.php?f=215&t=103815
Ayla | viewtopic.php?f=215&t=106914
Harper | viewtopic.php?p=1461037#p1461037

Art imitating life imitating art.
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 Post subject: Re: Shipping Damage - Not Good
PostPosted: Mon Mar 18, 2019 2:39 am 
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Update: The vendor has made things right. They are sending a replacement body. I have to pay partial shipping, but I’m ok with that because I’m also able to keep the defective body. She will be useful for practicing repairs.

Quite the rollercoaster, but has resolved on a satisfactory note. Thank you to everyone that contributed feedback, I appreciate it, learned a thing or two. Should everything go well, I’ll post some pictures after she arrives.

Cheers. :glou:



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Mimik's Doll Photography | viewtopic.php?f=11&t=110662
Aubrey | viewtopic.php?f=215&t=103815
Ayla | viewtopic.php?f=215&t=106914
Harper | viewtopic.php?p=1461037#p1461037

Art imitating life imitating art.
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 Post subject: Re: Shipping Damage - Not Good
PostPosted: Mon Mar 18, 2019 2:46 am 
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Joined: Sat Feb 16, 2019 8:04 am
Posts: 133
That's great news, I think from your first post you did everything perfectly, with the photographs, GIF's, and a thorough description of the situation. You have a great Vendor.


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 Post subject: Re: Shipping Damage - Not Good
PostPosted: Mon Mar 18, 2019 6:09 am 
Doll Mentor
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:thumbs_up: :thumbs_up:

:glou:



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 Post subject: Re: Shipping Damage - Not Good
PostPosted: Mon Mar 18, 2019 6:36 am 
Doll Mentor
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Posts: 1190
Another sad tale. I only use company's that use UPS or simular guaranteed customs and all tax prepaid.More and more good doll company's are using this service..


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 Post subject: Re: Shipping Damage - Not Good
PostPosted: Mon Mar 18, 2019 8:53 am 
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silicon wrote:
Another sad tale. I only use company's that use UPS or simular guaranteed customs and all tax prepaid.More and more good doll company's are using this service..


Totaly agree. Only UPS. I will never order anything without them.



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