I asked about how my doll was coming along. I got this response from realdoll:
Hello (redacted),
Thank you for your patience in awaiting our response. Unfortunately, as you may or may not know, and as many of our customers have recently been informed, we are and have been experiencing significant delays in our production output.
We recognize that delays and misjudged production lead times are very frustrating. Please know that you are not alone in this. Most of our customers are currently receiving this very same update.
Our team has been diligently processing orders, though admittedly not as quickly as we would like. This past year has presented us with significant challenges, including staffing shortages and material delays. We truly apologize for any inconvenience this may have caused.
However, there is good news on the horizon. Thanks to the recent acquisition of Abyss Creations, our company, we have received additional funding which has enabled us to start enhancing our sales and production teams significantly. This boost will help us make a major push in production and sales correspondence. We are committed to completing and dispatching ALL existing orders, including yours, within the next six months. Thus meeting the new leadership's production and sales directives.
Due to the intricacies of our production process, providing a more specific timeframe is, unfortunately unrealistic and would likely lead to further frustration down the line. As we move forward with our new management, sales team, and production push we prefer to set realistic expectations from the outset to avoid any potential misunderstandings in the future. Having said that, due to when you made your purchase, your order will likely be in the first 50% of that estimate.
We are more than willing to share detailed insights into the "how" and "why" of our production delays and plans if you are interested. Please let us know if you would like to receive this information, and we would be happy to provide it.
As mentioned, we understand that waiting even longer, lack of communication, or even inaccurate production estimates is very upsetting, and we appreciate your patience thus far. We are confident that you will be very pleased with your product once it arrives within the next 6 months.
Thank you again for your continued understanding and support.
RealDoll
The World's Finest Love Dolls.
www.realdoll.com
I was wondering if anyone here has had any luck getting their doll yet.