As we are new we want to organize Questions & Answers session, Ask Us Anything!

Welcome TDF members to Tenderdolls! We are a doll vendor distributing dolls since 2019, sending hundreds of dolls to the USA & Europe. If you are looking for a truly genuine doll with an attractive price, you found the right place! 4.8 trustscore on Trustpilot and genuine reviews will put your mind at ease, as we never leave any customer behind. If there is a defect with your doll, we always help to solve it, offer compensation, exchange the doll or offer a full refund. If you have any questions whatsoever, please contact our helpful customer support. We would really appreciate it if you would check us out. Our website: www.tenderdolls.com
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Tenderdolls
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Re: As we are new we want to organize Questions & Answers session, Ask Us Anything!

Post by Tenderdolls »

mwd83333 wrote: Thu Jan 18, 2024 11:44 pm Hi Tenderdolls,

Is the website dollsafari related to you? Wondering if this is an alternate storefront, or if it is another site copying you?
Thank you dearly for your question. Actually you are correct, Dollsafari is managed by our team as well. That store was created so that we could offer PayPal to our customers. However, PayPal is again available on Tenderdolls. Currently Tenderdolls is much more current store where we put all our efforts and update everyday.
Oliver
Customer Support
Sales | TNDL Limited

+1 307 269 0182 | +44 2895 81 1862
support@tenderdolls.com
www.tenderdolls.com

User avatar
Tenderdolls
VENDOR
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Posts: 45
Joined: Mon Oct 26, 2020 5:02 am
Contact:

Re: As we are new we want to organize Questions & Answers session, Ask Us Anything!

Post by Tenderdolls »

Flinty wrote: Fri Jan 19, 2024 4:00 am
Tenderdolls wrote: Wed Jan 03, 2024 3:28 am There are no limits for EU customers when selling SLE Zelex series dolls and we shipped quite a few of them. They are easy to ship, since they are all 148cm+ in height. There will be customs fees if you are from UK, Switzerland, Sweden. Other than that, there will be no customs fees. The shipping takes around 30 days currently to EU.
Oliver
Hi,
do you know what the customs fees are for the uk please?
thanks
When shipping dolls to UK, the customs fees will range from around 200-300 GBP. It greatly depends on the package value the shipper assigns to the doll's package. They usually assign 800 USD, so the customs fees are 20-30% of the parcel's value.
Oliver
Customer Support
Sales | TNDL Limited

+1 307 269 0182 | +44 2895 81 1862
support@tenderdolls.com
www.tenderdolls.com

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