Personal review: Questionable professionalism and accuracy in products
Personal review: Questionable professionalism and accuracy in products
Thus far SSD has not acknowledge that the doll is incorrect, has not apologized for their haste in shipping the doll, and only followed up after days of prompting just to tell me I'm wrong and can check when the doll arrives. If I hadn't been watching my order on their website and asked their live chat what the change in status meant, I wouldn't even know it had shipped.
All in all, they've been incredibly unprofessional and I would recommend staying away from them until they can address these issues. I'll be posting updates here as I have them. Also, any feedback or support on how to rectify this if they don't come up with a solution would be appreciated.
EDIT:
Furthermore, if you read the listing, it is inconsistently referred to as a YL and WM doll. Both have 118cm models. YL's 118CM looks to have a larger bust but is closer to this model. I have no idea what model is actually on the listing at this point though. Photos have WM watermarks for what it's worth, but WM's site does not list this model. I am confused and feel misled.
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Re: Personal review: Questionable professionalism and accuracy in products
Can i please get someone to weigh in on if i'm overreacting here? I believe the photos are obviously this doll: https://www.sexysexdoll.com/small-mature-sex-doll/. For an example of what the doll looks like, here's another thread: viewtopic.php?t=176861
Re: Personal review: Questionable professionalism and accuracy in products
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Re: Personal review: Questionable professionalism and accuracy in products
Mistakes, though rare, are taken seriously and serve as a learning opportunity for us. We're implementing better checks to ensure accuracy and improve our communication for a smoother customer experience.
Dotmatrix thank you for your patience and for allowing us to resolve this. We're committed to ensuring your satisfaction.
To our community, thank you for your continued trust in SexySexDoll. Your feedback is invaluable as we strive to do better.
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Review on SSD
http://dollforum.com/forum/viewtopic.php?f=383&t=84705
http://dollforum.com/forum/viewtopic.php?f=383&t=86570
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