Top Class Service
- Maviarab
- Doll Patriarch
- Posts: 4502
- Joined: Fri Jan 25, 2008 12:00 am
- Location: At one with the Schwartz
- Contact:
Top Class Service
The customer service and standard of care and communication from SL (especially Louie) was absolutely top class. Email communications every step of the way and extremely prompt replies to any questions asked. I would say I was an uneventful customer largely as many things were not important to me (as they will be changed by myself) so there were many default choices and some things even left to the guys at SL (re earlier comment, will be changed anyway so not important to me).
Communication at all times of the night (I swear Lou is a machine at times), promptness and on the ball with every aspect of the order, from keeping up to date, factory photo's, delivery and even a minor issue with DHL where apparently there were some more fee's to pay which they advised me of immediately (which were also promptly refunded to myself).
As service goes I've not encountered much better from any company and highly recommend them and I will certainly be using them for my next purchase, be that a full doll or just another head. Factory photo attached for information but this will be changed shortly.
Thanks again Lou and Stu for all the help!
- Silicone Lovers
- VENDOR
- Posts: 934
- Joined: Sun Dec 09, 2018 4:45 pm
- Location: UK
- Contact:
Excellent Service from SL
Have to say again, we were really pleased with the way she turned out, she is certainly one of the most beautiful and unique faces we’ve seen in a while...really striking. Can’t wait to see some pics of this lovely one soon.
It was an absolute pleasure to do business with you mate and we look forward to helping you again in the future.
Best, Lou + the SL crew.
PS - I do sleep sometimes, I swear Guvnor