Shrugging Shoulder Joints

[Sino-doll]

Dear All,
Due to recent feedback regarding the loose "shrugging shoulder joint",we'd like to explain as below:
Our original purpose was to design the should joints a little loose in order to do the shrugging easier.
As we got feedback from some customers that it costs much strength to make the shrugging position happen.
But obviously this is not what most customers want.
From now on,we'll make the shoulder joints tight even it is with shrugging joints.