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 Post subject: Re: crack -- oh no! what happened to the neck joint?
PostPosted: Fri Jul 07, 2017 2:29 am 
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I recommend contacting 4woods and explaining what happened and also mentioning the upgrade the SF has posted above.

Be sure to include your dolls model number to ensure you get the right part for the right job, and send them photos, they may replace it free of charge and save you the hassle of hole misalignment.

Anung



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 Post subject: Re: crack -- oh no! what happened to the neck joint?
PostPosted: Fri Jul 07, 2017 3:40 am 
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You guys friggin rock! Pure awesome



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 Post subject: Re: crack -- oh no! what happened to the neck joint?
PostPosted: Sat Jul 29, 2017 12:13 am 
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Brief update: I contacted 4woods three weeks ago, and still no reply. I'm in touch with the 4woods USA rep, who's been super helpful, but apparently the factory just isn't responding. Or at least I haven't heard of any response. Hopefully I'll learn something soon...

Until the new piece arrives, all I have is a headless, spineless smokin' hot body!


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 Post subject: Re: crack -- oh no! what happened to the neck joint?
PostPosted: Sat Jul 29, 2017 12:42 am 
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nanobot wrote:
all I have is a headless, spineless smokin' hot body!


Is it just me?
or was anyone else weirdly turned on by that sentence? :razz:



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 Post subject: Re: crack -- oh no! what happened to the neck joint?
PostPosted: Sat Jul 29, 2017 3:16 pm 
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nanobot wrote:
Brief update: I contacted 4woods three weeks ago, and still no reply. I'm in touch with the 4woods USA rep, who's been super helpful, but apparently the factory just isn't responding. Or at least I haven't heard of any response. Hopefully I'll learn something soon...

Until the new piece arrives, all I have is a headless, spineless smokin' hot body!

Both Japanese, European and US Staff of 4Woods is very helpful, although ... sometimes it takes a little time to get in touch. Seiko, the USA rep is great, and as (to my knowledge) she does most of the English-Japanese translation for 4Woods Japan, I'm sure she will be helpful!

In regards to the skeleton, earlier this year the European factory started to replace PVC by metal, see http://www.dollstory.eu/dsnew.aspx?id1= ... 27&lang=EN


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 Post subject: Re: crack -- oh no! what happened to the neck joint?
PostPosted: Sat Jul 29, 2017 3:25 pm 
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nanobot wrote:
Brief update: I contacted 4woods three weeks ago, and still no reply. I'm in touch with the 4woods USA rep, who's been super helpful, but apparently the factory just isn't responding. Or at least I haven't heard of any response. Hopefully I'll learn something soon...

Until the new piece arrives, all I have is a headless, spineless smokin' hot body!

Hey, bring me that damaged doll here to SF's place and we will fix that because doll skeletons aren't high tech items.

- SF -



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 Post subject: Re: crack -- oh no! what happened to the neck joint?
PostPosted: Mon Sep 18, 2017 1:45 pm 
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Another brief update: still no reply from 4woods. I heard from Seiko (4woods USA rep) that the factory could make the piece for a fee. I emailed them right away, but after one month I haven't heard anything.

It's especially frustrating, because I think the break was not my fault. I always moved the head very carefully, with steady firm pressure and holding the shoulder, but the neck joint was so tight that the PVC connector couldn't hold up.

Still, I am happy to pay for the new part. But now I will wait longer for one piece than if I had ordered a whole new doll!


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 Post subject: Re: crack -- oh no! what happened to the neck joint?
PostPosted: Tue Sep 19, 2017 11:39 am 
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You could try to contact 4woods Europe/Doll Story for a replacement part.
http://www.dollstory.eu/contact.aspx?co ... EN&lang=EN
Alternatively you can order a 22 mm (inner diameter) T-connector, either a PVC type with thick wall thickness (fittings for glued PVC tubing as used in water treatment)
Image
or a copper type as used in welded sanitary tubing (stronger).
Attachment:
images.jpg
images.jpg [ 4.8 KiB | Viewed 918 times ]

You can measure the hole locations on the old connector (even when its scattered) and drill them on the new replacement piece. Surely more work but much cheaper and faster :wink:
You're from the US, contact samara78 for a helping hand memberlist.php?mode=viewprofile&u=282751

HTH,

- SF -



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 Post subject: Re: crack -- oh no! what happened to the neck joint?
PostPosted: Wed Sep 20, 2017 2:01 pm 
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nanobot wrote:
Another brief update: still no reply from 4woods. I heard from Seiko (4woods USA rep) that the factory could make the piece for a fee. I emailed them right away, but after one month I haven't heard anything.

It's especially frustrating, because I think the break was not my fault. I always moved the head very carefully, with steady firm pressure and holding the shoulder, but the neck joint was so tight that the PVC connector couldn't hold up.

Still, I am happy to pay for the new part. But now I will wait longer for one piece than if I had ordered a whole new doll!



As siliconefun tells you, I advise you to contact 4Woods Europe / Doll Story.


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 Post subject: Re: crack -- oh no! what happened to the neck joint?
PostPosted: Mon Oct 02, 2017 12:25 am 
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Huzzah! At long last I have a replacement part. Hiroo Okawa himself emailed me to make the final arrangements, and two replacement T pieces just arrived.

:multi: :angel: :multi:

Which brings me to the question, now what? :-? :-? :-?

I immediately tried to install the T piece, and ran into a big problem: the connections are extremely tight, so it’s really impossible to get them in without some pounding and jiggling (giggity). I can pound the neck and spine pieces in. But for the arms there’s no good place to pound. So I will again seek some help.

Specific questions:

1. How can I insert the metal skeleton ends into the T connector? Should I try sanding the inside of the T? Should I use some kind of lubricant?

2. Once I get all the pieces back in place, how should I seal the wound? I have the 4woods silicone repair kit (which is about 1 year old now). Do I need anything else? I assume this question is answered somewhere on the forum, so maybe just a quick pointer to the thread would be enough.

3. What am I forgetting???

I’m looking forward to your great answers!

:D :D :D


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 Post subject: Re: crack -- oh no! what happened to the neck joint?
PostPosted: Wed Oct 04, 2017 5:07 pm 
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Significant progress!

I opted to sand the inside of the new T piece, which worked like a charm. Sanding it evenly took some cleverness. I used a 3/4 inch circular dowel wrapped in 80 grit sandpaper. Once I got it inside, I twisted the sandpaper around for about a minute. That was just enough to create a perfect fit. I now have all the skeleton pieces re-attached to the T piece, with all the screws in place. On the very last one I wasn't able to get the nut on, since the space was really tight with everything else attached. But I don't think there's any risk of the screw coming loose.

Now I need to seal the wound. I just came across this excellent post from siliconefun.

viewtopic.php?f=163&t=69062

I will follow all those instructions, and hopefully Trisha will be back in full health, just in time for the weekend... :mrgreen:


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 Post subject: Re: crack -- oh no! what happened to the neck joint?
PostPosted: Wed Oct 04, 2017 5:59 pm 
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Awesome! You will be a pro in no time. And special thanks to our doll mages who deliver the best of advice for our ladies! Anung and siliconefun you guys rock!



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The empty orchestra still plays.
Bored, certified "plastic" surgeon. Serving the masses.
Dolls i have worked on. Real doll ,JM doll,teddybabes,Anime fabric doll,wm doll, d.s dolls, Diao shi, extravaganza air dolls, 1st pc, and candy8teen dolls.

Need work done? Feel free to send me a note.
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