Rzrzn doll #3 impressions/ experience

[haremlover]

It's apparent that this doll is faulty.

The purchaser is in love but can't use this lemon of a doll much or at all.

The advertising clearly indicated that it was a sex doll, in both headings and answers to questions.

Many requests for further information in questions were avoided.

The Vendor's disclaimers don't wash. Whether it be for sex, sitting or normal standing not bow legged, the product is faulty. As a masterpiece of detail she's been tortured inside a Chinese jail and had her toenails pulled out.

Under consumer protection laws in Europe, Australia and the State of Pennsylvania from where the vendor operates the customer is entitled to a refund, if the Vendor's marketing is to be believed on a 100% no quibble basis, or the replacement at no cost with a 100% good doll.

Best wishes

Harem

[haremlover]

Oh. It's not a sex doll . . .

The purchaser isn't the only one who had been given a wrong impression about this doll. Even an experienced vendor had been under the impression it was a sex doll viewtopic.php?p=1336097#p1336097 -

'What about the inside of the vagina?' = It has a quite a detailed interior that is on parr with one of my top masturbators i sell on my store.

Load of use that is if the legs don't bend at the hips to get there.

This doll is clearly faulty and I look forward to hearing that the vendor/manufacturer has refunded the purchaser appropriately or undertaken to send him one properly made and that others who have paid deposits are fully abreast of the situation.

Not only was the advertising for this doll wreckless and faulty but below from https://sexyrealsexdolls.com/collection ... icone-doll:

At Sexy Real Sex Dolls we advocate for the use of real sex dolls and we want to bring you the best silicone and TPE sex dolls,

read our sexy stories about how men live and have sex with adult love dolls and you will find that a lifelike sex doll can transform your life

Image10.jpg (25.88 KiB) Viewed 2543 times

Don’t get scammed and buy an adult love doll from us with the guarantee that we work with the top manufacturers and real sex dolls artist. We are one of the top official sellers of WM Dolls, OR Dolls, Z-Onedoll, CLM Dolls and many reputable sexy love dolls manufactures. Free shipping worldwide and our dedicated customer support team will answer your questions in 24 h both before and after your Sexy Real Sex Doll purchase.

Image7.jpg (11.56 KiB) Viewed 2543 times

FREE Shipping for most countries

Image2.jpg (16.87 KiB) Viewed 2543 times

Free shipping

Image1.jpg (5.1 KiB) Viewed 2543 times

Free shipping, oh yes.

Either this vendor can't read or they expect doll enthusiasts not to be able to read either.

And no, it's not a sexdoll. It's a lemon incapable of making lemonade.


Reparations to this customer should have been immediate and without quibble.

And deposits should have been returned to all who placed deposits. Other vendors perhaps more experienced in the sex doll market were more reticent about taking anyone's money before seeing a reliable review of the doll or one in the flesh for themselves. Or are the numbers of people paying deposits as real as the free shipping or the sex function of the sex doll itself?

We have been certified and authorized as an official vendor by the dollforum, which is the biggest community of sex doll fans in the world!

How can other members and I tell people that buying through the sharks of Alibaba and Ebay and Amazon is risky and that they can rely on TDF accredited vendors if a vendor such as this puts so little on the values members expect of TDF accredited vendors?

Best wishes

Harem

[Ztar073]

Of course I am smitten with her Harem, look at her

20180704_140710.jpg (2.96 MiB) Viewed 2537 times

20180704_140915.jpg (3.14 MiB) Viewed 2537 times

All we serve here is tongue!

20180704_141807.jpg (4.16 MiB) Viewed 2537 times

this doll looks like what other dolls have to be photo shopped to look like. But you are right.
Something should be done. What would I like done? Simply put, I would like a new doll with the changes that I have detailed. I realize that that would take time as that would require some internal redesign. I am ok with that. I am willing to stick it out if the parties involved are serious about getting it right. she should not be on the market yet. if she remains there in this state then the market will decide harshly. It doesn't have to be that way. I can look at this doll and see a crazy amount of work went in to making it happen. That is why I have never referred to what I have received as a scam in spite of the obvious hiding of these problems in the promotion of this doll.My advice to the parties involved ( if they do in fact see this ) is you have to get this right. Not later, not 2 doll designs down the line but on this doll. I think your doll is a special piece of art, but it's not going to matter if its ruined by being pushed out of the door under cooked. Don't believe me ? Look at the comments here.

[haremlover]

Of course I am smitten with her Harem, look at her . . .
Something should be done. What would I like done? Simply put, I would like a new doll with the changes that I have detailed. I realize that that would take time as that would require some internal redesign. I am ok with that. I am willing to stick it out if the parties involved are serious about getting it right.

Yes - I agree with you - she's beautiful - and that's why I too want to see this doll properly in production and having been given proper skeletal range to enable the full photographic opportunities she opens up . . . . and perhaps even . . . how terrible to say it . . . even sex! She does after all come from a vendor that specialises so uniquely in the best of sex dolls as they say . . .

Now where is SRSD when you need them?

our dedicated customer support team will answer your questions in 24 h both before and after your Sexy Real Sex Doll purchase

We have been certified and authorized as an official vendor by the dollforum

Now that means that dollforum members can rely on you beyond all other non-approved vendors. . . . . And as a certified vendor you're certified. That implies a level of contractual service overlaid with super-ethical standards. Members expect to see the fruits of this approval, accreditation and certification work by diligent TDF staff. A vendor can't just say all the right things to TDF and then fail on the test in serving TDF members.

And Zstar073 - was shipping FREE as advertised?

A business can't use marketing hype as meaningless words just to sell stuff. The words used have a meaning and purchasers can rely on them. Having TDF approval means that members place a special trust in "certified" vendors, as the customer here has done.

This doll has excellent possibilities and is worthy of bringing up to standard, but the example that this customer has received is seriously faulty by any measure of standards and needs to be replaced. I look forward to hearing of SRSD's satisfactory response.

Best wishes

Harem

[SRSD]

Hi Haremlover, please reach out to us if you have any questions or need support, you can always find us at our site, via email at: support@sexyrealsexdolls.com, live chat and phone,

We keep a close communication with our customers, so please reach out if you need anything

[Ztar073]

Oh. It's not a sex doll . . .

The purchaser isn't the only one who had been given a wrong impression about this doll. Even an experienced vendor had been under the impression it was a sex doll viewtopic.php?p=1336097#p1336097 -

'What about the inside of the vagina?' = It has a quite a detailed interior that is on parr with one of my top masturbators i sell on my store.

Load of use that is if the legs don't bend at the hips to get there.

This doll is clearly faulty and I look forward to hearing that the vendor/manufacturer has refunded the purchaser appropriately or undertaken to send him one properly made and that others who have paid deposits are fully abreast of the situation.

Not only was the advertising for this doll wreckless and faulty but below from https://sexyrealsexdolls.com/collection ... icone-doll:

At Sexy Real Sex Dolls we advocate for the use of real sex dolls and we want to bring you the best silicone and TPE sex dolls,

read our sexy stories about how men live and have sex with adult love dolls and you will find that a lifelike sex doll can transform your life

Image10.jpg

Don’t get scammed and buy an adult love doll from us with the guarantee that we work with the top manufacturers and real sex dolls artist. We are one of the top official sellers of WM Dolls, OR Dolls, Z-Onedoll, CLM Dolls and many reputable sexy love dolls manufactures. Free shipping worldwide and our dedicated customer support team will answer your questions in 24 h both before and after your Sexy Real Sex Doll purchase.

Image7.jpg

FREE Shipping for most countries

Image2.jpg

Free shipping

Image1.jpg

Free shipping, oh yes.

Either this vendor can't read or they expect doll enthusiasts not to be able to read either.

And no, it's not a sexdoll. It's a lemon incapable of making lemonade.


Reparations to this customer should have been immediate and without quibble.

And deposits should have been returned to all who placed deposits. Other vendors perhaps more experienced in the sex doll market were more reticent about taking anyone's money before seeing a reliable review of the doll or one in the flesh for themselves. Or are the numbers of people paying deposits as real as the free shipping or the sex function of the sex doll itself?

We have been certified and authorized as an official vendor by the dollforum, which is the biggest community of sex doll fans in the world!

How can other members and I tell people that buying through the sharks of Alibaba and Ebay and Amazon is risky and that they can rely on TDF accredited vendors if a vendor such as this puts so little on the values members expect of TDF accredited vendors?

Best wishes

Harem

In The vendor thread link you posted , that vendor has put on hold sales of this doll unit the problems detailed are addressed. Vendors do not want these problems either.

[Ztar073]

Of course I am smitten with her Harem, look at her . . .
Something should be done. What would I like done? Simply put, I would like a new doll with the changes that I have detailed. I realize that that would take time as that would require some internal redesign. I am ok with that. I am willing to stick it out if the parties involved are serious about getting it right.

Yes - I agree with you - she's beautiful - and that's why I too want to see this doll properly in production and having been given proper skeletal range to enable the full photographic opportunities she opens up . . . . and perhaps even . . . how terrible to say it . . . even sex! She does after all come from a vendor that specialises so uniquely in the best of sex dolls as they say . . .

Now where is SRSD when you need them?

our dedicated customer support team will answer your questions in 24 h both before and after your Sexy Real Sex Doll purchase

We have been certified and authorized as an official vendor by the dollforum

Now that means that dollforum members can rely on you beyond all other non-approved vendors. . . . . And as a certified vendor you're certified. That implies a level of contractual service overlaid with super-ethical standards. Members expect to see the fruits of this approval, accreditation and certification work by diligent TDF staff. A vendor can't just say all the right things to TDF and then fail on the test in serving TDF members.

And Zstar073 - was shipping FREE as advertised?

A business can't use marketing hype as meaningless words just to sell stuff. The words used have a meaning and purchasers can rely on them. Having TDF approval means that members place a special trust in "certified" vendors, as the customer here has done.

This doll has excellent possibilities and is worthy of bringing up to standard, but the example that this customer has received is seriously faulty by any measure of standards and needs to be replaced. I look forward to hearing of SRSD's satisfactory response.

Best wishes

Harem

It should be understood by the vendor and manufacturer that everyone here wants to see this doll succeed. Normally when I buy something and it has issues, I do not use flowery words to describe it to those I purchased it from. even when there are good things about it , I usually will verbally tear it apart to the seller so they understand I am serious.I have not done that here. Why? It would sadden me if this project were scrapped. I have wanted those involved to know that they are on to something here. That should not be taken as though I am not serious in my criticisms or expectations of what should be done.
And of course I was charged for shipping even though on SRSD's website it says free shipping.

[Ztar073]

Hi Haremlover, please reach out to us if you have any questions or need support, you can always find us at our site, via email at: support@sexyrealsexdolls.com, live chat and phone,

We keep a close communication with our customers, so please reach out if you need anything

I understand the things detailed in this thread are things that take time to discuss with all involved. Because of that immediate response is not expected. . That said this response is not a good look.

[SRSD]

We'd like to clarify that we offer Free Shipping in most dolls, for this special edition, all the customers were advised that they had to pay shipping before any money was collected or charged, and customers agreed on it, so please don't misinterpret assumptions.

As stated before, we'd like any customer involved to reach out to us so we can solve any issues o missunderstandings internally as we always do. The forum is to inform, and we aren't going to discuss customer orders here as we don't want to reveal any customer information either, so please reach out with any questions if you are a customer,

Thanks

[haremlover]

As stated before, we'd like any customer involved to reach out to us so we can solve any issues o missunderstandings internally as we always do.

I think it's quite clear that this customer is reaching out to you and look forward to hearing that matters have been resolved with the production of a good doll for him.

As a passionate advocate of TDF and all the professionalism that TDF brings to dolls, raising their profile and good reputation my concern is
(a) to see people's lives happier as a result of buying a dream doll - and this doll looks as though she should be just that
and
(b) to see professionalism from TDF vendors in contrast to the jungle vendors outside TDF so that TDF is seen to be the paragon of standards and of doll enthusiasms. Some aspects of your responses above and also of your marketing of this doll, let alone the serious defects particularly of the skeleton of this doll in my opinion fall short of what I'd expect to see and even of your self interest in business.

There are two reasons for seeking and promoting high standards of marketing, of production and of remedial measures when things go wrong. One is to bring dolls entirely into the normalcy of society rather than the dodgy shadows from which the spring shoots are only just emerging, and the other is because many dolls are bought by people with sensitive vulnerabilities of one thing or other and are easy meat for less than good sellers to take advantage of with lower risk of complaint. It's on account of this that I will be noisy taking up cases where things need to improve, whether it be drawing attention to fakes, questioning about fakes, or making strong suggestions for improvement. It's for that reason that vendors and manufacturers alike often reach out to me and if I can be of assistance in improving quality, it's a pleasure. I've given important clues to two manufacturers this week on weight reduction, for instance.

As an aside, all the quotations about Free Shipping, by the way, are quoted straight from the page marketing the doll herself.

On account of the great effort put into this doll and her awesome beauty in my opinion the customer is being particularly mild and kind and supportive of you and of this project. He deserves reciprocation, not mere platitudes.

Best wishes

Harem

[curiousswede]

As stated before, we'd like any customer involved to reach out to us so we can solve any issues o missunderstandings internally as we always do.

There are two reasons for seeking and promoting high standards of marketing, of production and of remedial measures when things go wrong. One is to bring dolls entirely into the normalcy of society rather than the dodgy shadows from which the spring shoots are only just emerging, and the other is because many dolls are bought by people with sensitive vulnerabilities of one thing or other and are easy meat for less than good sellers to take advantage of with lower risk of complaint.

This bold one is an important one: due to its nature, who would be willing to take things up with an attorney taking things to court since this would probably make the whole media fuss about it? It would probably also just be a negative spin on it saying things like, "desperate lonely people are being taken advantage of by greedy companies from abroad". I mean, it is one thing to complain online or even publicly about not receiving your UPS orders in time or buying something suspiciously cheap on eBay, but it is probably very humiliating to complain publicly that, "I ordered a sex doll and were ripped off of 2000$" due to all assumed implications in that statement.

Now, I am just a newbie here so I have very little insight in the whole sex doll industry and how it may have evolved since this forum's start of 2001, but it seems to me that there is a challenge for vendors & manufacturers due to the reality of sex dolls and men. First off, we men are highly visual creatures so for us to buy something that costs 2000$ or even more online we need very good "visual proof" that it will be worth our money.

Here vendors & manufacturers then need to offer almost "over the top" photography of the products where they are in perfect lightning, makeup, hairstyle, clothing and posing conditions. Top off that with some high contrast and retouching in the editing room to give that almost overly "dramatic look". I think how the skin tones and the contrast come off in the pictures are what make them pop the most but I do not think you can recreate the high contrast as in an S curve IRL otherwise photographers would probably already have used that instead of doing it in post.

This means that most dolls (it seems to me that Asian dolls have the least amount of retouching in post?) will always look better on marketing pictures than on factory pictures and of course in person. You can recreate certain aspects of that retouched professional photo, but there is always a limit otherwise photographers wouldn't have to do any post-work on their taken photos, would they?

So, this is where the clash comes in: manufacturers & vendors won't sell if they do not present almost "unrealistically good" pictures of sex dolls due to the price of 2000$ or even more, while sex dolls are truly an amazing feat of human invention that will probably only improve in the near future. But if they show how sex dolls truly look and what you have to do to really make them pop yourself IRL, they would probably never sell, meaning they would never get the chance to constantly improve them.

I realize now that I went somewhat off-topic. My main point is that you shouldn't try to sell something while you set the wrong expectations. It seems as if the first iteration of this doll "is not suitable for certain posing photography" and "is not suitable for most sexual activities". This should have been stated on the website. And yes, I agree, "who in the world would even then want to buy it?" But that is also my point: don't create crappy products, it will only come back and bite you!

If there are two things that can massively improve people's expectations for received sex dolls imho so far:
1. Include a goddamn high quality wig (35$ or more), just increase the total price if needed. It is such an unnecessary annoyance that you get a hot piece of ass for 2000$ that you dress up with a party wig for 10$. That is like buying a Ferrari where you get 10$ wheel rims instead of what they should have come with, like wtf?!

2. Be more consistent with the makeup! This seems to differ between vendors and manufacturers(?) due to prices? But it would have been awesome if semi-permanent makeup were more consistent so you don't have to experiment between vendors or manufacturers to hopefully get a doll that already has decent makeup. Once again, it would be like hoping that one car manufacturer actually prime their cars before sending them out, like wtf once again?!

My constructive criticism is meant to just communicating, "just get your stuff together and just improve it! You know you can do it and it will only benefit everyone in the long run!". Otherwise this industry will start to get a dirty reputation like AliExpress, Amazon and eBay already have regarding what could be considered as "buying unusual and cheap stuff".

[Ztar073]

We'd like to clarify that we offer Free Shipping in most dolls, for this special edition, all the customers were advised that they had to pay shipping before any money was collected or charged, and customers agreed on it, so please don't misinterpret assumptions.

As stated before, we'd like any customer involved to reach out to us so we can solve any issues o missunderstandings internally as we always do. The forum is to inform, and we aren't going to discuss customer orders here as we don't want to reveal any customer information either, so please reach out with any questions if you are a customer,

Thanks

It's very easy to not reveal customer info publicly. All of that level of talk can be done in PM. Personally I like transparency and I am in favor of most of the the discussion happening in a public forum. Sellers like to pound their chest when they are the good guy and get patted on the back for it publicly. When they are the bad guy they like shady back room dealings . And as harem has said, this thread has been me, the customer reaching out . I will PM you my order number . Ball is in your court.

[Ztar073]

As stated before, we'd like any customer involved to reach out to us so we can solve any issues o missunderstandings internally as we always do.

There are two reasons for seeking and promoting high standards of marketing, of production and of remedial measures when things go wrong. One is to bring dolls entirely into the normalcy of society rather than the dodgy shadows from which the spring shoots are only just emerging, and the other is because many dolls are bought by people with sensitive vulnerabilities of one thing or other and are easy meat for less than good sellers to take advantage of with lower risk of complaint.

This bold one is an important one: due to its nature, who would be willing to take things up with an attorney taking things to court since this would probably make the whole media fuss about it? It would probably also just be a negative spin on it saying things like, "desperate lonely people are being taken advantage of by greedy companies from abroad". I mean, it is one thing to complain online or even publicly about not receiving your UPS orders in time or buying something suspiciously cheap on eBay, but it is probably very humiliating to complain publicly that, "I ordered a sex doll and were ripped off of 2000$" due to all assumed implications in that statement.

Now, I am just a newbie here so I have very little insight in the whole sex doll industry and how it may have evolved since this forum's start of 2001, but it seems to me that there is a challenge for vendors & manufacturers due to the reality of sex dolls and men. First off, we men are highly visual creatures so for us to buy something that costs 2000$ or even more online we need very good "visual proof" that it will be worth our money.

Here vendors & manufacturers then need to offer almost "over the top" photography of the products where they are in perfect lightning, makeup, hairstyle, clothing and posing conditions. Top off that with some high contrast and retouching in the editing room to give that almost overly "dramatic look". I think how the skin tones and the contrast come off in the pictures are what make them pop the most but I do not think you can recreate the high contrast as in an S curve IRL otherwise photographers would probably already have used that instead of doing it in post.

This means that most dolls (it seems to me that Asian dolls have the least amount of retouching in post?) will always look better on marketing pictures than on factory pictures and of course in person. You can recreate certain aspects of that retouched professional photo, but there is always a limit otherwise photographers wouldn't have to do any post-work on their taken photos, would they?

So, this is where the clash comes in: manufacturers & vendors won't sell if they do not present almost "unrealistically good" pictures of sex dolls due to the price of 2000$ or even more, while sex dolls are truly an amazing feat of human invention that will probably only improve in the near future. But if they show how sex dolls truly look and what you have to do to really make them pop yourself IRL, they would probably never sell, meaning they would never get the chance to constantly improve them.

I realize now that I went somewhat off-topic. My main point is that you shouldn't try to sell something while you set the wrong expectations. It seems as if the first iteration of this doll "is not suitable for certain posing photography" and "is not suitable for most sexual activities". This should have been stated on the website. And yes, I agree, "who in the world would even then want to buy it?" But that is also my point: don't create crappy products, it will only come back and bite you!

If there are two things that can massively improve people's expectations for received sex dolls imho so far:
1. Include a goddamn high quality wig (35$ or more), just increase the total price if needed. It is such an unnecessary annoyance that you get a hot piece of ass for 2000$ that you dress up with a party wig for 10$. That is like buying a Ferrari where you get 10$ wheel rims instead of what they should have come with, like wtf?!

2. Be more consistent with the makeup! This seems to differ between vendors and manufacturers(?) due to prices? But it would have been awesome if semi-permanent makeup were more consistent so you don't have to experiment between vendors or manufacturers to hopefully get a doll that already has decent makeup. Once again, it would be like hoping that one car manufacturer actually prime their cars before sending them out, like wtf once again?!

My constructive criticism is meant to just communicating, "just get your stuff together and just improve it! You know you can do it and it will only benefit everyone in the long run!". Otherwise this industry will start to get a dirty reputation like AliExpress, Amazon and eBay already have regarding what could be considered as "buying unusual and cheap stuff".

Well you have buyer protections through paypal or your bank, ect. I also don't think tdf would be all that kind to a vendor for ripping a customer off ( or so we are lead to believe).
Its interesting, you went a bit off topic about dolls and photo shop on a thread about a doll that looks like a doll with photo shop. But I get your point about expectations vs reality. The expectations I had for this doll were not unrealistic as I am sure all will agree

[haremlover]

SRSD is possibly smarting a little from my criticism.

But there's last night been a most wonderful and perfect example of good customer relations, making good on that promise which SRSD make

of SATISFACTION 100% GUARANTEED and a superb lesson on good business reaction - viewtopic.php?f=388&t=102607 That's how it should be.

And Jeff is model of what a good vendor should be.

Now I apologise. I got confused and other than my offer of help to Sam, I sent my offer of help to another company rather than SRSD as I get confused between SRSD and another company with similar abbreviation. So I apologise that you didn't have my offer of help and as a result ran blind off the cliff letting these dolls ship out. Perhaps you might ask Sam why he didn't bother to answer my email of 14th January, the result of which would have resulted in these dolls rolling perfect out of the factory.

But a competent vendor should in any event have inspected the doll before shipping, know the product and not left it to a customer to do the testing and reporting.

The doll world is full enough of drop-shippers who can drop their customers in the cart. TDF "certified" vendors should be more than that.

A reason why I have taken on this case is that your immediate response should have been that exemplied by Leonard in the thread above I've pointed to. That means that a damaging thread doesn't run and run.

As second reason is that I've always thought the Sexy Real Sex Doll name is taughtology and spam, and leads to my confusion with another four word named vendor which is similar but neither spam nor taughtology.

And the third reason is that your webpages are no more than keyword stuffing spam words with no relevance to the product and no meaning.

That's why I find it objectionable that on the advertising of this doll for which shipping charge was extra your webpage goes on and on about FREE SHIPPING to USA and Europe and . . . .And it goes on and on about a SEX DOLL and SEX DOLLS and REAL SEX DOLLS - and I really object to that clearly intending picking up on people searching REAL DOLL with which TPE products and this SILICONE DOLL which isn't a SEX DOLL apparently fall very short of that mark.

Now you're presumably getting lots of business as a result of the key-word SEO spamming and on that basis have enough profits to make good on your 100% SATISFACTION GUARANTEED promise - and upon which you're failing so far. You should have profits to recompense a dissatisfied customer in a snap.

You sow what you reap. You can only stretch the bounds of spam if you're willing to be so willing to be bound by the result of all those spam words.

This is not good enough for a TDF "certified" vendor.

What's more this doll through a "certified" vendor has been plugged and promoted to the hilt - made by a non approved, non certified, non tried and tested new manufacturer. It's only been tolerated piggybacking on Sam's involvement which seems to have been pretty slim and recently if at all. As a non certified brand manufacturer it shouldn't have been plugged on TDF at all and certainly not without involvement of someone experienced being able to be involved or vouching for the quality of the new brand.

This leads me to consider raising the issue of TDF Certification as for many reasons, I'm not so sure that you should be an approved vendor at all. The only reason that I can see for your continuing membership and therefore not pressing the nuclear button yet is if you are willing to start making things good . . . . upon which as far as I can see there seems to be a matter of footdragging.

Making things good has to be a matter of being really quite prompt about doing so and I look forward to such a nature of such a response to the customer here, and without delay.

Best wishes

Harem

[haremlover]

Vendor's lack of positive response on this thread is of concern. What is stopping news of remediation forthcoming?

Best wishes

Harem