Buyers read this: the new SAN HUI Skeleton

Post by **Booty Call Dolls** » Mon Sep 03, 2018 10:43 pm

SAN HUI,
If you pay shipping back and forth and can fix her, I will reimburse you upto 50% even thought you sent a defective doll.
BCD

Post by **Booty Call Dolls** » Thu Sep 06, 2018 12:37 pm

You know what....
Normal protocol if a doll has issues is for the person to get a new doll and the old one is sold
My customer deserves a new doll
In fact, WM was so kind to be making some one who had issues with a large doll a free replacement doll!
YES, HE ASKED AND THEY WERE WILLING TO DO THAT
Read that again San hui!

Post by **Booty Call Dolls** » Thu Sep 06, 2018 12:41 pm

Let us go back in time
viewtopic.php?f=261&t=94222

As many of you know I care deeply for my Emma (156 cm Sanhui Adeline) and she has been with me for little over 9 months now. damn time rushes by...
As time has gone by my interest for photography has also increased but it is becoming really hard to find poses that Emma can still do. Because her skeleton is becoming really really loose. At first it was her elbows that stopped holding poses (well, one elbow didn't hold a pose when she was new either). Then her knees and shoulders. Now the arms and knees are "floppy" and cannot hold any pose at all. Her hips and back are starting to give in now and getting her to sit upright without a back support is getting a real challenge, although still possible.

Post by **Booty Call Dolls** » Thu Sep 06, 2018 12:41 pm

This has unfortunately been the case with my 160 cm as well. She is now basically a "loose-jointed" doll. It's sad, because I used to even be able to have her stand with just slight assistance leaning on something like the bed or a wall, and that just really added a lot to her presence and the experience. My doll now can no longer hold her head up, which is probably the worst part, as this also means her hair gets messed up in the process of falling. So now Luna mostly stays in bed and doesn't really leave it except for bathing

Post by **Booty Call Dolls** » Thu Sep 06, 2018 12:43 pm

i do think some more critical reviews are needed. not hate dog piles or unfounded claims but points like this one Sofos made.

the more these sort of problems become known the more inclined they would be to fix them. i will add one more criticism to my sanhui doll...the head is wobbly and doesn't hold its left/right rotation to well. i fixed this with a 50cent clear silicon washer i had left over fr0m replacing the ones in the taps in my house. not a big deal i know...but a $2000+ doll that has a quick and easy 50cent fix is just something that irked me more than it should have

Post by **Dollstudio** » Thu Sep 06, 2018 3:56 pm

Hi,

I need to back up Jeff emphatically.

Some of the issues mentioned in this thread are exactly why I had to blacklist Sanhui in August 2017.

This was a tough decision as Sanhui has undeniable skills in silicone craft and is capable of making good dolls.

But winning the lottery occasionally or maybe even most of the time is not what makes a quality manufacturer (imho).

Sandro

MannyCan · Post by **MannyCan** » Fri Sep 07, 2018 4:33 am

"Beauty is more than skin deep" goes doubly for dolls.

Remember ..

- Beautiful Skin SELLS dolls.
- Durable Skeleton KEEPS dolls.

It doesn't matter how beautiful your Lamborghini is if the frame rots out. Still, so many people buy cars, guns, clothes, dolls based mostly on their look. Look is important, very important. Why else buy a doll if its not going to move you. But what's inside matters just as much. Otherwise, you can't move it. Literally.

This is true, especially if you buy all the way from China .. and have to wait a long time .. and deal with customs .. and the risk of something going wrong. Why add the (high) potential manufacturing defect into the mix. In the end, the few hundred you save is just a total waste if you receive a defective doll with no recourse.

I've had my finger on the button more than a few times for Sanhui. They are lovely on the outside. Really special looking dolls. But issues with their skeleton keeps recurring. I'd never buy without a TDF vendor (BDC) .. and if they won't work with Jeff, then I'm looking else where.

Real shame. I hope Sanhui does a better job with their skeletons AND their relationship with vendors.

Post by **Booty Call Dolls** » Sat Sep 08, 2018 2:41 am

San hui
Where are you?

Post by **Booty Call Dolls** » Tue Sep 11, 2018 1:00 pm

I've had my finger on the button more than a few times for Sanhui. They are lovely on the outside. Really special looking dolls. But issues with their skeleton keeps recurring. I'd never buy without a TDF vendor (BDC) .. and if they won't work with Jeff, then I'm looking else where.

esquisseallure · Post by **esquisseallure** » Wed Sep 12, 2018 6:59 am

I just keep reading skeletal issues with sanhui. I truly was gonna purchase a 156cm Marya when they offer their black friday discount. Sigh... I guess I'll hold on for a bit then.

I guess it's not so bad if I want a mostly loose jointed doll anyways then, right? (Sarcasm)

Post by **Booty Call Dolls** » Wed Sep 12, 2018 1:11 pm

esquisseallure,
It seems like San Hui is truly looking into making the skeleton better so do NOT rule them out yet, ok?
Jeff

MannyCan · Post by **MannyCan** » Wed Sep 12, 2018 10:41 pm

I definitely wouldn't rule them out. But holding off isn't a bad thing.

I hope to have a Sanhui one day. But I'm not so impulsive to let a great body and wonder face suck me into a premature purchase.

I'd like to see 12 months go by where people aren't complaining about the skeleton in one form or another.

And damn it .. work with BDC.

Post by **Booty Call Dolls** » Sun Sep 23, 2018 1:00 am

San Hui is wanting the doll sent back to China to do research on it to see why the dolls knees failed .
Jab and I have requested SH to send us a FEDEX label and I pay the shipping since they should get the best rate.

Post by **Booty Call Dolls** » Sun Sep 23, 2018 10:04 pm

As expected, they would not.
IMHO, this mfr makes the worse PS dolls on TDF and they have the worse customer service too.
This is why they are NOT in our gallery and chances are we will DROP them entirely!
They seem to forget that they made the doll and will not do it. '

J_Kezz · Post by **J_Kezz** » Sun Sep 23, 2018 11:32 pm

Booty Call Dolls wrote:As expected, they would not.

Did they actually respond saying they wouldn't? If so, wow, unless they're making a killing in other less discerning markets, I have to wonder how they can afford to respond to all these issues like this. I really wanted to pull the trigger on their 168 model, but now that seems like a rather expensive gamble at best. I guess I'll wait on the off chance that things change for the better with SH. As things stand, though, they might be losing yet another potential customer in me.