sanhuiofficial.com

The Doll Gods are not with me, my friends

Established since 2002, Sanhui Model Making Co.,Ltd has been endeavoring in the creation and the making of life-like female dolls in various sizes and materials. Our products range from anime models to life-sized and altered-proportion platinum silicone love dolls. The dolls are anatomically correct with fully functional orifices to the intimate touch and feel of a real lady with curvy figure from Yoga coaching.
Website: sanhuiofficial.com
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Dark Knight
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The Doll Gods are not with me, my friends

Post by Dark Knight »

After having Customs hold up my shipment at every stop she finally arrived yesterday (Friday). The box looked a little rough in places and there was only one piece of tape holding the lid down but otherwise not bad. When I opened the box she was laying front side down. I got her out and looked her over and everything was fine. I gave her body a bath, dried her off and powdered her (cornstarch) and put her head on and discovered the neck joint was completely severed inside her neck. Her head flopped over like a corpse. Now realize I received videos of her from the factory when she was finished and she was fine. She was definitely damaged in shipping. I did take pictures of the unpacking and made a video of the damage and sent it to Sanhui. Coco&kk have been very quick to respond and are taking care of business. Alas, I have made the Gods unhappy somehow but I will get through this despite them.
Don't drive angry!

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Forb
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Re: The Doll Gods are not with me, my friends

Post by Forb »

Aw man, that sucks. Not much you or Sanhui could do about that.
I hope it gets resolved asap.
Hang in there DK!
-Melissa: 2017 Sanhui 156/Amelia
-Abby: 2018 Sanhui 158/Marya

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The Messenger
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Re: The Doll Gods are not with me, my friends

Post by The Messenger »

Aw man, that's rough.
And now you have to go through the whole waiting game again.
I sympathize.
That kind of $hit drives me crazy.
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Re: The Doll Gods are not with me, my friends

Post by Broven »

Oh, man... After all that! What a disappointment that must be! I can't even imagine. I hope it all gets worked out sooner than later.

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Re: The Doll Gods are not with me, my friends

Post by Ztar073 »

Don't usually see fedex workers referred to as gods, but to each their own.

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Re: The Doll Gods are not with me, my friends

Post by gonestill77 »

Bummer :(
Sorry to hear the bad news man. Hope it all gets sorted out as soon as possible.
Eve- 2016 Sanhui 145
Lucinda- 2015 DS 163 plus

Eves thread http://dollforum.com/forum/viewtopic.php?f=261&t=70866
Lucinda's thread viewtopic.php?f=143&t=128707
My doll cleaning and drying video viewtopic.php?f=7&t=127010
Eve and Lucinda's thread viewtopic.php?f=87&t=129480
Eve and Lucinda's dirty movies. viewtopic.php?f=87&t=126968

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Re: The Doll Gods are not with me, my friends

Post by Jimbofod »

Very sad to hear about your doll being damaged after all that long wait. Hopefully things will be resolved as soon as possible.

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MannyCan
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Re: The Doll Gods are not with me, my friends

Post by MannyCan »

That sucks. Damn it. Back in the day you could have gotten it from George who would repack the doll properly for long distance travel. Really - using a vendor may be an extra step, but often has its benefits.

I REALLY hope you get it resolved.

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gonestill77
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Re: The Doll Gods are not with me, my friends

Post by gonestill77 »

Any news?
Hope you got a replacement.....
Eve- 2016 Sanhui 145
Lucinda- 2015 DS 163 plus

Eves thread http://dollforum.com/forum/viewtopic.php?f=261&t=70866
Lucinda's thread viewtopic.php?f=143&t=128707
My doll cleaning and drying video viewtopic.php?f=7&t=127010
Eve and Lucinda's thread viewtopic.php?f=87&t=129480
Eve and Lucinda's dirty movies. viewtopic.php?f=87&t=126968

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Re: The Doll Gods are not with me, my friends

Post by siliconelover »

Nothing to do with the 'Doll Gods' but all the morons working at Fed Ex and UPS.

Disrespectful fucktards all of them. My last doll was standing on it's neck in the Fed Ex truck for god knows how long. Manufacturers don't even take the time to label This End Up on the boxes either (at least you could hold the shipper more responsible when seen transporting this way). Zero protection at the ends of the boxes too (at least in my case) the neck was sticking through the box which was soaked with oil from the doll (obviously had been like that for some time).

After getting the doll up on my porch, then dealing with the piece of shit driver who also had parked his truck down the street which necessitated carrying the 100 lb box a couple hundred feet, I wondered how often their own stuff comes screwed up and why that would not give them a sense of responsibility ??? When he asked me to sign his die cad I told him to go fuck himself ...

Nothing is worth going through this and I won't do it again. Not a doll from China.

I hope you receive a decent resolution. Sucks to have to deal with these situations because of the delivery game assholes.
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Dark Knight
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Re: The Doll Gods are not with me, my friends

Post by Dark Knight »

Got factory photos of replacement body from Sanhui the other day ready for shipment at no cost to me and they are paying for shipping. They have also sent out repair parts to fix the one I have at no cost to me. I can't thank them enough. It's taken awhile but they had a typhoon come through and were shut down and have had a Harvest National holiday where they closed shop for three days. In fact, they are in another Holiday right now Oct.1-4. I ordered directly from Sanhui. I'll leave it at that. Now I just hope and pray that this one survives FedEx. BTW, my first doll (WM 170cm) back in March showed up from FedEx with the bottom side of the shipping box soaking wet. Go figure.
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gonestill77
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Re: The Doll Gods are not with me, my friends

Post by gonestill77 »

Fed ex sucks. Ups isn't much better.
Glad your getting a new body at no charge at all.
They made me pay shipping for mine when I had to have a new body shipped. You lucked out......



:glou:
Eve- 2016 Sanhui 145
Lucinda- 2015 DS 163 plus

Eves thread http://dollforum.com/forum/viewtopic.php?f=261&t=70866
Lucinda's thread viewtopic.php?f=143&t=128707
My doll cleaning and drying video viewtopic.php?f=7&t=127010
Eve and Lucinda's thread viewtopic.php?f=87&t=129480
Eve and Lucinda's dirty movies. viewtopic.php?f=87&t=126968

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Re: The Doll Gods are not with me, my friends

Post by Boobman »

The shipper for Sanhui should have had freight insurance to cover replacement, they let you keep the damaged doll since they imo should pay to ship the damaged one back since you already paid freight once & it should only be once no matter what. Glad they stepped up & did the right thing.
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Forb
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Re: The Doll Gods are not with me, my friends

Post by Forb »

AWESOME Dark Knight! I haven't had any problems with FedEx, but I imagine that varies wildly in different areas.
MannyCan wrote:Back in the day you could have gotten it from George who would repack the doll properly for long distance travel. Really - using a vendor may be an extra step, but often has its benefits.
I've had a Sanhui delivered from George AND Sanhui directly and both were nearly identical. IIRC(if I remember correctly) George complemented Sanhui as one of the few that packed them properly. Honestly I think George just put my doll back in the Sanhui packaging, and maybe a tad more. I might detail this in my upcoming review.
-Melissa: 2017 Sanhui 156/Amelia
-Abby: 2018 Sanhui 158/Marya

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MannyCan
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Re: The Doll Gods are not with me, my friends

Post by MannyCan »

Hmm - that might be the case for SH. So yeah good to know. I've definitely seen other manufacturers from China have been meh during packing. The horror story post are out there.

Really - when we buy from China .. we roll dice.

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