Sanhui Shipping Question

Ih8usernames · Post by **Ih8usernames** » Mon Jun 11, 2018 12:37 am

I realize how implausible this sounds, but I don't own a mobile phone (I hate them on principle) and I'm wondering if that will be problematic in ordering from Sanhui. I figured someone with experience on this board might be able to clear this up for me; nothing is more nightmarish a scenario to me than ordering, being charged, and having shipping held up over an idiotic technicality. I wouldn't be so afraid if the Sanhui store page didn't explicitly say "mobile number with matching country and state ID associated with your name".

I have tried asking Sanhui customer service about it, and have not received a reply yet; it's been several days. I might just be impatient, but they answered a separate question via email within minutes of my sending it, so I don't know what the issue is.

Needless to say, this is my first order of any kind in this field. Hence the apprehension/sheer terror. I appreciate any input.

Post by **Slew** » Mon Jun 11, 2018 12:46 am

Hi Ih8usernames.. > Welcome <

I support your lifestyle choices. I gave in and got a flip-phone about 12 years ago, and I'm okay with it, but I'll never own a smart phone unless it becomes illegal not to.

I can't imagine not having a mobile number would be any issue. I'll send Sanhui a PM to point them to this thread so they can address it directly.

Floydpink · Post by **Floydpink** » Mon Jun 11, 2018 6:36 am

I think many shipping companies do require a phone number, at least express ones that deliver to your door. Because they need a way to contact you come delivery day. If not they are practically blind, they can try to go to your apartment for delivery but don't know if you're home, and if they can't find the exact door or another problem occurs then they'll have no recourse. A customer without a phone number is a liability for them.

zaxdoll · Post by **zaxdoll** » Mon Jun 11, 2018 6:43 am

Hi and welcome.

Sanhui has better response delay on skype

They are reliable and very pro.

The fact is the phone number is to plan or get sure you're home due to the valor of the good to be delivered (not really for Sanhui but in some countries, it's mandatory to have a phone contact before delivery for fedex/ups/etc.).

Hope it helps.

Post by **Sanhui Doll** » Mon Jun 11, 2018 9:43 pm

Ih8usernames wrote:I realize how implausible this sounds, but I don't own a mobile phone (I hate them on principle) and I'm wondering if that will be problematic in ordering from Sanhui. I figured someone with experience on this board might be able to clear this up for me; nothing is more nightmarish a scenario to me than ordering, being charged, and having shipping held up over an idiotic technicality. I wouldn't be so afraid if the Sanhui store page didn't explicitly say "mobile number with matching country and state ID associated with your name".

I have tried asking Sanhui customer service about it, and have not received a reply yet; it's been several days. I might just be impatient, but they answered a separate question via email within minutes of my sending it, so I don't know what the issue is.

Needless to say, this is my first order of any kind in this field. Hence the apprehension/sheer terror. I appreciate any input.

Hello Ih8usernames,

If your address is in the States, then it would okay for just providing email address and landline

Apology for missing message via email~ Wondering if you sent message to sanhuidollchina@yahoo.com ? The other two had problems in delivering messages back and forth ~

Looking forward to your message!

Best regards,
Coco&KK
Sanhui Team
Skype: sanhui1 (Yonghua Huang)

Gratitude to Seattle Slew for sending us reminders!

Ih8usernames · Post by **Ih8usernames** » Tue Jun 12, 2018 12:15 am

Excellent! Thank you to both Seattle Slew and Sanhui for the quick response.

I hate to be a bother, but I'm a neurotic mess and I couldn't order without being 100% sure.

Hopefully the other 0.000000027% of the world's population that both wants a Sanhui doll and doesn't have a mobile phone, can see this thread and be equally reassured.

Post by **Slew** » Tue Jun 12, 2018 2:33 am

Ih8usernames wrote: Hopefully the other 0.000000027% of the world's population that both wants a Sanhui doll and doesn't have a mobile phone, can see this thread and be equally reassured.

I'll keep a keen eye out for this particular demographic and gladly point them here.