znaroks wrote:Damn, I am literally a couple of hours away from delivery to my door and I discovered your unfortunate situation. I can only hope this doesn't happen to me as well. Fingers crossed for your doll to get replaced and the photo sessions to return soon.
Do these sorts of factory mishaps happen often?
I can not speak for others, just assume that your product is reliable.
Nobody want to see his doll broken after a short period...... But..... We live in a mass production society and there can always be a product that fails, unfortunately this was the case for me.
If the manufacturer neatly resolves the problem as it is heard then there is no reason to put a product down negatively.
Treat your doll with respect and take care of her well then you can enjoy it for a long time.
Greetings DDM.