Hi frost75,
I am sorry to hear that the problem occurred for your very new DS doll.
To be frank, the moment I read that your doll is having such problems and it has a glued mesh ‘protective’ layer around the cavity, I already guessed that your doll was recently bought. Why, and how did I know?
Well, the sad and ugly truth is that DS company is
not very ethical at all, when it comes to their recent insert type doll bodies sold to us customers
Now, I know this is going to sound either very harsh or critical towards a doll company, but the truth is this:
Like most other doll companies they constantly adjust, improve, upgrade and change their products(which is usually a very good thing, of course). And this was what happened throughout 2017 to present 2018.
However, the recent doll body/skeletal structure/sculpt was apparently made to be more suitable for their Evo, built-in fixed vagina, type of body. It is different from their pre-Evo generation bodies, which featured a different skeletal structure and only the insert types exclusively(unless one chooses to glue the inserts permanently) which allows the correct snug fit of it.
This means a wider cavity for their insert models, and they did not bother to adjust anything except to glue in an extra white protective mesh (supposedly to, but clumsily tried to offer protection from tearing), which in your case backfired.
Actually if you’ve noticed(unless of course, this is your first and only DS doll)the cavity itself is such that it cannot even hold an insert properly in the first place, right out of the box, unlike their 2017 or earlier bodies. The gap would be too wide for any proper play time without slipping around or pushed in too much, even when new.
Yes, in other words, DS knew about these problems yet continue to sell their problem prone/defective-by-nature products as if there were no issues at all, to us customers, ever since they have their Evo sculpt. It would be reasonable for me to therefore assume that they were simply waiting for problems to happen (for some reasons).
I do not believe that the DS people were unaware of these problems, as they are a major/experienced doll company and should have more than enough resources to ensure ample product testing.
When I brought this up to John of the DS company, he simply ignored/brushed my concerns aside and told me that I had problems due to a lack of experience using their product, or was asking too much of a doll’s performance (though I had owned more than 10 dolls including both silicone and TPE, not to mention more than 1 DS product so far).
My own 2017 DS doll could hold an insert properly and correctly(even without any protective mesh nonsense), unlike the 2018 ones like yours.
Simply put, this is quite unacceptable esp. considering their premium price charged for their products.
Teaching us to ‘repair’ etc. is thus just such a joke LOL!!!
