RJ357 wrote:They deleted my post about the dolls plug issues.
I noticed that too and mentioned it "under the radar" in the SKELETON DURABILITY thread.
Personally, short of the leg snapping off, I was a very satisfied customer. To anyone who has bought a doll from them with satisfactory results, I'm happy for you and wish I could be amongst you.
I understand that at their price including free shipping, they can't afford to replace a doll even if it was a factory error, but to make it seem in their forum as if they were gonna "work something out" then delete the thread and ignore my email...that pisses me off!
Had they offered to sell me another doll, at full price mind you, and simply guarantee that the next one would last at least 1 year without any MAJOR problems or a full refund...I would have been cool with that. Offer me another at half price without a guarantee...I probably would have done it. No offer was forthcoming! Not even a response. That just says to me that they don't have any confidence in their product line. If it was a fluke and not an ominous sign of things to come for MLD customers, take some responsibility and keep the customer hsppy. I can almost guarantee that I now know more about the dolls MLD sells than the personnel at MLD do! (Knowledge I could have done without! LOL) The skeleton itself at least from what I can see in the hip and femur is similar to a WM though obviously in my case not as well made as one would expect from WM.
I'm not going to pursue it further as it's not worth my time. But I do want people to know that the dolls could very well brake prematurely, as my doll is un-living proof of that.
There were a few minor issues I never mentioned such as an arm was not capable of holding a pose when put in certain angles due to a loose joint, the doll being delivered upside down (UPS at fault not MLD) with all her weight on the neck causing a creak and problems holding her head up straight (kinda tilts forward and slightly to the side) but the hip fail at 9 weeks of recieving the doll truly sucked. If I can't fix her I can only imagine it'll be like trying to dispose of a dead body when I need to toss her out in the garbage.LOL
Currently thinkin' a 6YE 150cm but I'm uncertain if I wanna invest 2G on what is advertised as a 50lb. doll. I'm not getting any younger!