by Dollstudio » Thu May 11, 2017 12:35 pm
Hi guys,
we are running different sites for different areas, one displays prices in Euro currency and ships to customers within the EU, the other one displays prices in USD currency and ships to customers outside the EU.
For both areas different rules apply, so as well the prices as the offered portfolio and even some of customization options available are different, depending on the applicable rules.
The EU shop always includes all import fees like customs and taxes like VAT. Also shipping costs are included if the final destination for delivery is in Germany or EU shipping flatrate is available.
The shop for customers outside the EU includes shipping costs to regular destination within the U.S. and Canada, but not import fees, if applicable in your area.
For certain destinations like Australia or New Zealand and products with a certain value, there might be additional shipping costs and import fees.
Also, for EU destinations, controlled shipping is available, for destinations outside the EU it is not.
Sandro
Hi guys,
we are running different sites for different areas, one displays prices in Euro currency and ships to customers [i]within[/i] the EU, the other one displays prices in USD currency and ships to customers [i]outside[/i] the EU.
For both areas different rules apply, so as well the prices as the offered portfolio and even some of customization options available are different, depending on the applicable rules.
The EU shop [i]always[/i] includes all import fees like customs and taxes like VAT. Also shipping costs are included [i]if[/i] the final destination for delivery is in Germany [i]or[/i] EU shipping flatrate is available.
The shop for customers outside the EU includes shipping costs to regular destination within the U.S. and Canada, but not import fees, if applicable in your area.
For certain destinations like Australia or New Zealand and products with a certain value, there might be additional shipping costs and import fees.
Also, for EU destinations, controlled shipping is available, for destinations outside the EU it is not.
Sandro