CC is right
The following is "ONLY MY OPINION" and reflects "ONLY MY OWN" thoughts on this topic!
Since then we have heard a lot of very emotional discussion on this topic, and we have heard vendors attempt to stand behind/up for manufacturers and we have heard vendors protest the lack of customer service/care by other vendors, but we have still not heard anything from ANY manufacturer. As I have stated earlier. Their silence if deafening and speaks volumes. And I do believe that there are very good Vendors and Manufacturers here. The best advise to give to any new person looking to purchase a doll is simply this: You will not get any kind of warranty for defective materials or bad workmanship so to that end it is Buyer be Ware!
Because in the end you are at their mercy if any thing bad should happen within a short period of time!
new buyer, newbies, should all read this thread. From what I have seen, and this is my opinion , The manufactures and a few vendors are happy and eager to take your money, contacting you each day several times if not more. Full discloser I did not say which manufactures or vendors) But boy ol boy, once they get that money you will not hear from them for days if you have a problem. My case will justify this I have emailed Eric at YLdoll/Yordoll for days without a response. I believe the vendors are just working at this for extra money, it's not like it's a full time job.
I will add George is one of the few who will do a full inspection of your doll before it ships to you. He will tell you of the problems and do his best to make it right.
But then again , we are talking about the Gooseneck, this is inside of the TPE. Even George can not see this, so that brings us back to the issue, the gooseneck is a bad design. The quality control is near none in a factory where workers make a few dollars a day. Why would anyone make a repair part rather than fixing the problem at the root. Without a proper foundation nothing will last.
They know they have a problem because they have a repair part ready to ship. Come on what does that say? In my case I paid right at $1,800 for my 148CM Yldoll, within one month she broke at the gooseneck, I contacted Eric and after about 3+ days he replied and asked me to send him a video of the broken neck. After him viewing the video, he then replied that he would offer me a head at no charge and the repair par. I should of known better, but I took the offer. This does not relive the responsibility of the maker. I still have a $1,800 doll that has a broken neck. The repair part does not work. It takes me 10 or more time to pose the head, and to keep it from moving /falling.
So they gave me a $100 head,( if it cost that much to make) for my $1,800 doll. ( and the repair part)
Eric has not contacted me in anyway, never asking if I was satisfied with the repair part. Never even asking if I was happy with my 148CM doll now that I have used the repair part, that YLdoll and Eric sent.
I ask you what does this say about a vendor that just ignores a buyer that spends thousands of dollars and has trust in them.
The above is "ONLY MY OPINION" and reflects "ONLY MY OWN" thoughts on this topic! Reflecting the sell and problems with my YLdoll sold to me by Eric. In compliance with TDF suggestion.
The TDF search engines should pick up on those key words.