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Problem with Read/ Unread Posts

Posted: Fri Jan 31, 2014 9:16 pm
by White_Horse
Hi,

In the list of threads, each thread has an icon on the left side that indicates whether the thread has any unread posts. Then on the left side of the thread title there is an arrow which the user can click on to go to the first unread post. These are great features and were working fine until a few days ago. However, the site no longer recognises when I have read a thread completely or even if I have read a particular post. It is driving me crazy because the arrow keeps telling me there are new posts but when I go to check there are no new posts. If I click the arrow it takes me to a post and if I navigate back to the same arrow it just takes me back to the exact same post.

Any ideas how to fix this?

W_H

Re: Problem with Read/ Unread Posts

Posted: Sat Feb 01, 2014 7:54 am
by Nescio50
Does the problem still exists after clearing the cache of your browser?

Re: Problem with Read/ Unread Posts

Posted: Sat Feb 01, 2014 12:15 pm
by White_Horse
Yes. If I log out, close the browser, reopen the browser and log in again I still have the same problem.

I have adjusted my privacy settings so that dollforum.com can always use cookies, but it made no difference.

W_H

Re: Problem with Read/ Unread Posts

Posted: Sat Feb 01, 2014 12:54 pm
by AlexKnight
It has happened to me in the past as well that after reading a post, it won't be marked as read.

You could try marking all the forums read by clicking on "Mark forums read" in the top right of the Unread Posts page.

Re: Problem with Read/ Unread Posts

Posted: Sat Feb 01, 2014 8:30 pm
by White_Horse
Thanks AlexKnight,

I marked all the forums read as you suggested which cleared all the existing posts. However I still have the problem for new posts. Do you have any more ideas?

Re: Problem with Read/ Unread Posts

Posted: Sat Feb 01, 2014 8:36 pm
by AlexKnight
What browser are you using?

Re: Problem with Read/ Unread Posts

Posted: Sat Feb 01, 2014 9:23 pm
by White_Horse
MS Windows Internet Explorer 9 version 9.0.23

Re: Problem with Read/ Unread Posts

Posted: Sun Feb 02, 2014 10:35 am
by AlexKnight
Ahh, the dreaded Internet Explorer... that browser has some issues with the forum.
It's possible an update changed something in the browser, what you could try is putting the forum in "compatibility view", see if that helps.

Or you could move on to a different browser like Firefox, Opera or Google Chrome, and be done with Microsoft's antics.

Re: Problem with Read/ Unread Posts

Posted: Sun Feb 02, 2014 10:37 am
by Szalinski
I hardly ever use the main forum indexes any more, I always use one of the 'recent posts' lists. That way I get JUST the threads that have been posted to since my last visit.

I tried Firefux and it froze up my entire system. Even my computer repairman couldn't unlock it; he finally had to wipe the entire hard drive and reload the OS and my programs. Fortunately I had most of my files backed up. Lesson learned! 8O

Re: Problem with Read/ Unread Posts

Posted: Sun Feb 02, 2014 11:17 am
by White_Horse
Hi Alexknight,

Compatibility View solved the problem - thank you. What a relief!

And yes - I had installed some MS Windows updates a few days ago that very likely did change something in the browser.