A brief thank you for my first order
A brief thank you for my first order
I just wanted to belatedly thank Cloud Climax for handing my first order late last year (a Starpery: https://cloudclimax.co.uk/product/starp ... doll-hedy/) and making sure it arrived before Christmas. Correct me if I'm wrong but they seem to be the only UK company who import dolls to their own warehouse, inspect them and then offer a personal delivery service - all of which are an essential part of the process if you ask me. I would not have felt at all comfortable ordering from anyone who didn't do these.
It was quite a long wait but Paul was a very responsive and helpful contact and everything turned out exactly as I hoped. I will post more details on the doll once I'm able to upload pictures. In the meantime I just wanted to thank Paul and the team and also to ask if it is ok to post factory photos and open box photos here on the forum?
Many thanks,
Jas_2201
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Re: A brief thank you for my first order
- Hunt the Shunt
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Re: A brief thank you for my first order
Hi Jas_2201,Jas_2201 wrote:Correct me if I'm wrong but they seem to be the only UK company who import dolls to their own warehouse, inspect them and then offer a personal delivery service...
Congratulations on your new doll We need to see some pictures.
I know of at least two other UK vendors who will ship to their warehouse first (not sure if I can mention here), and do an inspection. But Cloud Climax are the only company I know of who do a personal delivery service (unless you want to drive to the warehouse) and that is so much better than relying on UPS & other cack handed courier firms.
HtS
Re: A brief thank you for my first order
I've now uploaded some pictures here: viewtopic.php?f=548&t=149955
I went ahead and uploaded the factory pics, I hope that's ok.
Cheers
Jas_2201
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Re: A brief thank you for my first order
I won't hijack this thread further and will start my own in due course; just wanted to recommend Paul for customer service.
And now the long wait begins!
- dougfromgeorgia
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