no response from the company by phone or Email
- masterx1234
- Newbie
- Posts: 2
- Joined: Sun Jun 07, 2020 7:09 pm
- Contact:
no response from the company by phone or Email
- Kingscross97
- Newbie
- Posts: 2
- Joined: Mon Jun 15, 2020 5:09 pm
- Contact:
Re: no response from the company by phone or Email
- masterx1234
- Newbie
- Posts: 2
- Joined: Sun Jun 07, 2020 7:09 pm
- Contact:
No responce from the company. Cant cancel or make chnages
I ordered my doll on approx 4 weeks ago and the seller was very very unresponsive, it took them 6 days to reply to one email about me asking when my doll was going to ship. And my package was held in customs for 5 days!!. The package was finally out for delivery today, But Fedex had a delivery exception because the address on the package is wrong, for whatever reason the box according to the Fedex employee only has my street printed on the label and not my state, county or zip code. So when I called Fedex in order to correct the address to the right one they told me the shipper put restrictions on the package so I cant change or update the address to something else. So how did they not get my full address printed on the label? How could they mess up something so simple. I have sent an email to @mysiliconelovedolls but I dont expect a quick reply knowing how slow they are to reply to inquiries. Also they never answer the phone, it always says that there are no agents available to speak with me. If the package isnt delivered tomorrow I will be issuing a full chargeback of the $1399 that I spent.
Re: no response from the company by phone or Email
Re: no response from the company by phone or Email
- thegrimyeaper
- Active Member
- Posts: 107
- Joined: Wed Jun 24, 2020 9:46 am
- Location: Norway
- Contact:
Re: no response from the company by phone or Email
Re: no response from the company by phone or Email
Re: no response from the company by phone or Email
It is really important in opting vendors.
If you want to learn more about how to choose vendors and brands, just click the links on my signature below.
It might help.
- Anung Un Rama
- Doll Visionary
- Posts: 14846
- Joined: Fri Oct 31, 2014 2:27 am
- Location: The Dollsmith..hanging out with the Un Rama band on the Central Coast Of Oz! Life is gigs and jams!
- Contact:
Re: no response from the company by phone or Email
viewtopic.php?f=225&t=130129
In this case, outstanding means unfulfilled ,rather than great experience.
Anung
THE UN RAMA'S
Lilith Un Rama - RD She Devil Custom Bod 10 (DOLLMILF and TDF Doll Queen)
Natasha-RD Classic - Bod 6
Lexi-BT 3 (C) Star Bod 3 Gel butt & boob implants
Lorelei-SANHUI 165R cup my custom elf head 007
Emerald-R13 custom
Tammy-PIB IG -Bella Head
Ayla-WM dolls - 155cm DD cup model
Jessica Jade-PD - 163cm, Penelope fitness version .
Mazzy M-JY/AS Doll 166cm fitness model
Pearl-JY150cm Fantasy Fitness my design
BaBs-PD 158cm Mega Boobs doll
Jessie-TB Deluxe-Jessica Model
Danny-YL Dolls-128cm Kylie model
Gypsy Kate-WM 140cm D cup head #36
Dommy-SANHUI 65cm Mini silicone doll
Mini Dolls lots!
My designs: PD 160 cm FBB Motoko Kusinagi GITS, She Demon Agony & 150cm Fantasy fitness Pearl
Re: no response from the company by phone or Email
moc wrote:Really sad to hear that.
It is really important in opting vendors.
If you want to learn more about how to choose vendors and brands, just click the links on my signature below.
It might help.
Where is this "signature" and links? They're not showing on my screen.
Re: no response from the company by phone or Email
Re: No responce from the company. Cant cancel or make chnage
masterx1234 wrote:Hey all so I got scammed big time by mysiliconelovedolls. I knew the prices were too good to be true and I dont understand how this site is still on the trusted vendor list.
I ordered my doll on approx 4 weeks ago and the seller was very very unresponsive, it took them 6 days to reply to one email about me asking when my doll was going to ship. And my package was held in customs for 5 days!!. The package was finally out for delivery today, But Fedex had a delivery exception because the address on the package is wrong, for whatever reason the box according to the Fedex employee only has my street printed on the label and not my state, county or zip code. So when I called Fedex in order to correct the address to the right one they told me the shipper put restrictions on the package so I cant change or update the address to something else. So how did they not get my full address printed on the label? How could they mess up something so simple. I have sent an email to @mysiliconelovedolls but I dont expect a quick reply knowing how slow they are to reply to inquiries. Also they never answer the phone, it always says that there are no agents available to speak with me. If the package isnt delivered tomorrow I will be issuing a full chargeback of the $1399 that I spent.
That doesn't make any sense. Fedex says it's out for delivery? How can it be out for delivery if it only has an address, and no street or zip code? My guess is that the box was out for delivery, and the box was damaged, making the full address unreadable. So the Fedex driver brought the box back to Fedex. My guess is, go to fedex with your receipt or bill of sale. Maybe there is something they can match up, and release the box to you. But that's my guess, the box is damaged, making the full address unreadable.
-
- Basic Poster
- Posts: 8
- Joined: Tue Aug 10, 2021 9:36 pm
- Contact:
Re: no response from the company by phone or Email
Re: no response from the company by phone or Email
-
- Basic Poster
- Posts: 8
- Joined: Tue Aug 10, 2021 9:36 pm
- Contact:
Re: no response from the company by phone or Email
Hey man just sharing my most recent experience with MSLD. I haven't ordered yet but I was able to get all my questions answered via email by someone named "Philip" altho the signature on the responses say "Nicolas Dupuis - Customer Service Manager" . For the most part at least there's someone manning the email shift.Wolfman wrote:Yeh I was going to get mine from there too