My pleasant experience with Dolloro
My pleasant experience with Dolloro
Last week I bought a WM-Doll configured from in stock parts.
The customer service is very fast and helpful. A response to my mails took between 15-30 minutes and always answered my questions.
I ordered my doll on thursday, got a mail on friday that my doll passed the quality check and will be shipped on monday, arriving on tuesday.
Due to concerns with the courier delivering the doll to family members who live at the same address as me I asked for the doll to be shipped to a depot of said courier just a few minutes away from me. Dolloro arranged this as wished.
After picking up and unboxing the doll I checked the WM-Doll certificate, NO FAKE!
The doll came with socks and a pair of slippers which I think are not a normal WM-Doll accessory but a really appreciated gift!
Also included was a hand written note from the person I had contact to during the ordering and shipping process that thanked me for the purchase and wished me lots of fun with my doll. Just the type of commitment I hope to see when I buy a 2000€ luxury product!
I can highly recommend Dolloro!
Re: My pleasant experience with Dolloro
thanks for your feedback! We're glad to hear you're happy.
WM Dolls are just great.. have fun with her
English website: www.dolloro.com
dolloro® Forum at TDF: click here
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