Anybody know how fast to expect a reply form Abyss?
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- siliconefun
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Re: Anybody know how fast to expect a reply form Abyss?
I recently placed a new order for accessories and I asked for some help, Annette replied within a few hours and with well detailed information.
Order was paid though PayPal and confirmed by Abyss without any problems.
Thanks again
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Re: Anybody know how fast to expect a reply form Abyss?
ReaLDOLL JoeAbyss wrote:Yeah when there's a special or when someones out sick it can cause a backlog. You can always email me @ joe@realdoll.com if it's been more than a few days and I'll make sure it gets taken care of.
Cheers
-Joe
Always dependable, courteous and a consummate professional.
Re: Anybody know how fast to expect a reply form Abyss?
- deerman
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Re: Anybody know how fast to expect a reply form Abyss?
Re: Anybody know how fast to expect a reply form Abyss?
Re: Anybody know how fast to expect a reply form Abyss?
(holiday etc). I am happy for this.
When order was clear, I left them to peace.
Re: Anybody know how fast to expect a reply form Abyss?
Re: Anybody know how fast to expect a reply form Abyss?
- everythingwillbefine
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Re: Anybody know how fast to expect a reply form Abyss?
Re: Anybody know how fast to expect a reply form Abyss?
one of my emails included him too, but to no replies as well..siliconelover wrote:ReaLDOLL JoeAbyss wrote:Yeah when there's a special or when someones out sick it can cause a backlog. You can always email me @ joe@realdoll.com if it's been more than a few days and I'll make sure it gets taken care of.
Cheers
-Joe
Always dependable, courteous and a consummate professional.
anybody able to provide some assistance?
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Re: Anybody know how fast to expect a reply form Abyss?
I don't know what email address or addresses you all used but, these are the two that I use when needed. Sometimes they are backed up from all of the sales work and it takes a few days but, they have always gotten back to me. I hope this helps everyone out!
sales@realdoll.com
joe@realdoll.com
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Re: Anybody know how fast to expect a reply form Abyss?
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Re: Anybody know how fast to expect a reply form Abyss?
Re: Anybody know how fast to expect a reply form Abyss?
thank you! i tried to contact them via their contact page and via and on-going email with them too. but to no avail. and also left phone messages to them too.dodgeman wrote:Hello to all here who have not been able to get a hold of Abyss. I just sent a message to Annette as a reply to one of my own emails that I had going with them and asked her to look into this issue. I explained that there are several people here trying to get a hold of them since Feb 19th in this thread with no replies and that I am concerned. I asked her if it is possible that these emails are falling into Spam or something else so we will have to see what happens. I gave her the link to this thread so she can have a look.
I don't know what email address or addresses you all used but, these are the two that I use when needed. Sometimes they are backed up from all of the sales work and it takes a few days but, they have always gotten back to me. I hope this helps everyone out!
sales@realdoll.com
joe@realdoll.com
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Re: Anybody know how fast to expect a reply form Abyss?
Jieyong87 wrote:thank you! i tried to contact them via their contact page and via and on-going email with them too. but to no avail. and also left phone messages to them too.dodgeman wrote:Hello to all here who have not been able to get a hold of Abyss. I just sent a message to Annette as a reply to one of my own emails that I had going with them and asked her to look into this issue. I explained that there are several people here trying to get a hold of them since Feb 19th in this thread with no replies and that I am concerned. I asked her if it is possible that these emails are falling into Spam or something else so we will have to see what happens. I gave her the link to this thread so she can have a look.
I don't know what email address or addresses you all used but, these are the two that I use when needed. Sometimes they are backed up from all of the sales work and it takes a few days but, they have always gotten back to me. I hope this helps everyone out!
sales@realdoll.com
joe@realdoll.com
Good Morning,
Turn around time for emails is 7 business days right now, phone calls are 24-48 hours. Resend your email and attach (2nd Email) in the subject line. I don't have any emails as old as you describe so please check your spam and make sure you are using the correct address sales@realdoll.com .
-Annette B.