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What's with the 12 second delay on every page?

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Stiletto
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What's with the 12 second delay on every page?

Post by Stiletto »

I've only been here a short while but I've noticed from the beginning that every time I navigate to a page the visuals load quickly but then there's about a 12 second delay before the load completes. For example when I'm trying to jump to the first unread message in a topic I have to wait that 12 seconds for it to position the window on the proper message. It even happens just loading the main index screen. It's not a disaster, but it sure makes navigating this site more tedious than it ought to be. Or maybe it's something on my end? Does everyone else see this delay?

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Re: What's with the 12 second delay on every page?

Post by Stiletto »

Okay, now that I've posted that I started paying attention to how far the page was loading before the pause. The delay appears to be related to querying who's currently in the chat room. I read a message about that from a year ago but I'm not sure if anything was ever done about it.

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Re: What's with the 12 second delay on every page?

Post by Mr Hammer »

I've never experience any delays lately

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Re: What's with the 12 second delay on every page?

Post by tchon »

I thought the problem with the delay due to the chat room query has been solved.
Too bad to hear that it still shows up from time to time.
Currently I am not experiencing any delays either.
Stiletto: is the problem still around for you, or is this a transient problem that only happens at times?

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Re: What's with the 12 second delay on every page?

Post by Stiletto »

It must just be me then. Please disregard I guess. It happens at all times for me. Perhaps I'll do some more testing to see if I can figure out what might be causing it.

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Re: What's with the 12 second delay on every page?

Post by tchon »

If it still happens to you, it might be a browser related issue.
Can you tell us which browser you are using?
Does the problem go away if you deactivate JavaScript?
(The forum software still does work without JavaScript, but for example editing posts is somewhat cumbersome, so I do not ask you to deactivate JavaScript permanently, but just give it a try to see if it makes any difference and then switch it back on again.)

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Re: What's with the 12 second delay on every page?

Post by Stiletto »

I figured it out. The pages are trying to contact dollforum on port 35555 for the two scripts that determine who's in the chat room.

Request: www.dollforum.com:35555/online.js
Request: www.dollforum.com:35555/roomonlineusers.js

I had that port blocked. I don't allow arbitrary traffic through my firewall, I only open up specific ports. When I opened that port the delays went away.

I'm sure there's a reason those two scripts have to come from a non-standard port.

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Re: What's with the 12 second delay on every page?

Post by thomas2013 »

I am new on the side.
I have the same Problem, but i do not want to open such port.
Every open port is an risk.

Is it not possible to solve this problems other ways?

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thomas2013
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Re: What's with the 12 second delay on every page?

Post by thomas2013 »

I have tried
- an other Browser (IE instead of firefox 23.0.1)
- deaktivate Firewall for a short time
- Port 35555 opened
- JS deaktivated
- Open Window unblocked

Nothing helped. I could not stay in the forum if this problem exists:(

Can anyone help me?

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Re: What's with the 12 second delay on every page?

Post by Nescio50 »

Hi Thomas, welcome to TDF :D

I don't know what's the cause. I don't have this problem. I'm running FF 23.0.1 on Win8.

The original problem was reported last March. This was not a port problem, there was a problem with the chatroom: it didn't respond to show the usage. Right now this is OK.

If someone else has a long delay on every page, just let us know.

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Re: What's with the 12 second delay on every page?

Post by thomas2013 »

I have this problem not only yet. a year ago I also had the same problem.

Now I will get my own real doll and i want to post many galleries on the side. But if I had to wait 12 sekond 4 every page I do not think, that i wolud like to post many pictures.

I has no problems on other sides - only here

I could only imagine that there is a problem with one compunente on my PC that collapse with your chat.

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Re: What's with the 12 second delay on every page?

Post by tchon »

I am not sure if this is really the same problem:

- when I intentionally block port 35555 in my firewall, I can reproduce the problem that the "page loading" symbol is shown while it tries to get beyond chat display in the footer. That is a bit annoying, but the rest of the site works.
(One can clearly see the page stops loading there by scrolling to the bottom of the page: the "Users browsing this forum: " is visible, but the next line "Chatting users: ..." is not)
- when I disable JavaScript, this problem just goes away, port blocked or not.
- when writing a post, the "chat" status is not shown, and no such problems occur in any case; page loads completely without problems.

Usually around this time the weekly full backup of the database is running and this makes the server a bit slow at times. If this is the case, it should go away soon.

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thomas2013
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Re: What's with the 12 second delay on every page?

Post by thomas2013 »

I has no JS deaktivated.

In the first testing with deaktiv JS, the problem could not be solved. But now it will works correctly.

I think many peoples have the same problem.
To regisyter an post the messages I need more then 1 hour. Many people want not to do so.

Could you deaktivate the chat or repair it or someelse?

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Re: What's with the 12 second delay on every page?

Post by tchon »

Submitting a post is currently relatively slow (thought its more like 1 minute for me.) That is due to the backup, and should be better in somewhat two hours or so.

I have to ask the server admin if he can do something about the chat; if this is not a configuration option but hard wired in the chat software, modifying the program code might be possible but futile, as this kind of modifications tend to get "repaired" with the next software update.

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Re: What's with the 12 second delay on every page?

Post by Wim »

If you are on an 64 bit computer, try firefox 64 bit. It is still in beta, but it is already much faster than the 32 version. They are developing it slowly, and there is almost a new update every day, but it's much faster.

Ps. I have 4 second delay.
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