Thanks Jeff -- good advise for a new doll owner

alamode · Post by **alamode** » Thu Jan 05, 2017 12:59 am

Jeff answered my posts here on the forum about some issues I had with my first doll. I was just going to try to fix it. Jeff asked a lot of questions and lent his expertise in advising me on how a properly functioning doll should move. After speaking with him I was able to determine that my doll was in fact defective and returnable. If I had not spoken to him I would have had no idea and been stuck with a less than functional doll. One ankle was flopping and the other was fixed. I had thought that the fixed one was good and the floppy one was broke. Jeff advised me that they both should move fluidly--- they were both wrong and the doll was a factory defect.

Since then I had spoken to the vendor and was granted a new doll. After getting the new doll I can really see the difference. What I did not notice was that the wrists had the same issue and the hand mobility was very limited. The hands could only wave up and down. I thought that was how it was supposed to be. The wrists had no pivot. When I got the new doll I turned the hands and was like.... "whoa---- this guy knew what he was talking about---- that doll was defected" I did not even get into the arms with him. I just had no idea that they were defected too. I can do so much more with this one as far as positioning and holding things. So if I had not spoken to Jeff I would still have a doll with bad legs AND arms.

For those of you reading who are about to be new doll owners like myself I would suggest going with someone like Jeff who is a doll owner and lover who knows his product very well. Not all vendors know dolls so well. I'd also suggest joining the forum. If I had not I would still have a defected doll and not even know it. I'm very pleased to be a member of this forum. There is also so much to know as far as maintenance and general care. I have gotten fast responses to questions I have had from kind and helpful people here.

Thanks Jeff!!

Here are some pics of the new one....

samara78 · Post by **samara78** » Thu Jan 05, 2017 10:38 am

Jeff really knows his dolls.
Fine pics of your lady doll too.

hollows+fentiman · Post by **hollows+fentiman** » Thu Jan 05, 2017 11:00 am

Well said alamode! I'm glad you got a replacement and she looks gorgeous! Have you a name for her yet?

Rono · Post by **Rono** » Thu Jan 05, 2017 11:28 am

Nice looking doll. Jeff has been helpful to me as well, providing info and putting up with my random excursions.

windave · Post by **windave** » Thu Jan 05, 2017 1:48 pm

She's really cute. I like the tongue.

Post by **Booty Call Dolls** » Thu Jan 05, 2017 8:42 pm

Rono,
I told Jeff he better be nice to you.
You are from Michigan where Tom Brady went to school.
Love
Nyoko

jibjibjub · Post by **jibjibjub** » Thu Jan 05, 2017 8:47 pm

Glad to hear you were taken care of. It's undeniable that Jeff is really great to do business with.

Post by **Booty Call Dolls** » Tue Jan 10, 2017 11:50 pm

We’re here for you after the sale as well – not something every vendor will do. If you have a problem with your doll, and you bought from one of the other guys, they might tell you, “Sorry – it’s a sex toy, nothing we can do.” But WE can. We always support our customers – be it giving advice, instruction, repairs, exchanges, and even refunds when called for.

Sounds like what customers say about us at BCD.
BUT
Actually, it was from an email sent to me from the same vendor we had to help Alamode get his replacement from.

Jeff and the BCD Girls
TDF's Most Loved Vendor
We turn dreams into reality