the most impartant part at first: We will keep offering Doll Sweet.
However, we can not allow Doll Sweet to arrange shipping anymore.
For some background information please read this thread:
https://www.dollforum.com/forum/viewtop ... 43&t=86113
In a nutshell:
- About a year ago, Doll Sweet started to ship with TNT to European destinations.
- During the past year, multiple issues occured with TNT shipments, including severe shipping damages.
- Doll Sweet has handled these issues poorly. They did not file shipping damage claims with TNT, and they did not compensate us for the losses. Last but not least they kept shipping with TNT, ignoring explicit requests not to ship with TNT.
So effective immediately, our shipments with Doll Sweet Dolls will not be handled by Doll Sweet anymore. A workaround has been installed for that. The dolls will still be ordered directly from Doll Sweet, but shipping will be handled through a trusted middleman.
Doll Sweet dolls purchased through us will not be handled by TNT anymore!
What will change?
- Our last order with Doll Sweet took over two months from manufacturing to shipping. The workaround shipping method will not take longer. Ideally it will be a little bit faster.
- Prices will not increase, even if there is more overhead - no other shipping company is as expensive as TNT. We will forward cost savings to you. Ideally the dolls will cost a little bit less.