Hi Annette,SalesAbyss wrote:Jieyong87 wrote:thank you! i tried to contact them via their contact page and via and on-going email with them too. but to no avail. and also left phone messages to them too.dodgeman wrote:Hello to all here who have not been able to get a hold of Abyss. I just sent a message to Annette as a reply to one of my own emails that I had going with them and asked her to look into this issue. I explained that there are several people here trying to get a hold of them since Feb 19th in this thread with no replies and that I am concerned. I asked her if it is possible that these emails are falling into Spam or something else so we will have to see what happens. I gave her the link to this thread so she can have a look.
I don't know what email address or addresses you all used but, these are the two that I use when needed. Sometimes they are backed up from all of the sales work and it takes a few days but, they have always gotten back to me. I hope this helps everyone out!
sales@realdoll.com
joe@realdoll.com
Good Morning,
Turn around time for emails is 7 business days right now, phone calls are 24-48 hours. Resend your email and attach (2nd Email) in the subject line. I don't have any emails as old as you describe so please check your spam and make sure you are using the correct address sales@realdoll.com .
-Annette B.
My last email reply from you was on 4 Feb on an order for Kaylani Lei WickedRealdoll.
please let me know the current status, thank you!
have just sent another email to you and joe too. email address is sales@realdoll.com