The Doll Forum

Hey everyone,

This model is a one of our own exclusive designs and is made by WM Doll, glad you like it!

Just got it, sent you a reply by email.

Cheers, thanks for re-sending.

Ok I'm not seeing anything else in our inbox, sorry for the inconvenience but can you try sending it again?

Hello, please send us an email with your questions at info@siliconwives.com we will get back to you in 24 hours. We are working to expand our support team to match the increased order volume in the past few months.

Hi there, please send us an email at info@siliconwives.com or give us a call tel:1-888-644-7592, we'll be happy to update you on the status of your order. The pandemic has made lead times a bit more unpredictable but most orders do deliver in the 2-5 week time period, so yours should ship soon since...

Hi,

Were you able to get help with your order? Due to increased order volume we're doing our best to respond to all email inquires within 24-28 hours. You can also contact us immediately by telephone if it is a more urgent matter.

Hello, apologies for any delayed response by email, we do our best to respond to all inquires within 24-48 hours. Hopefully we have already responded in that time. Without knowing your order #, from your description of the issue it sounds like you might be located in the EU with a tracking number th...

Hello, Tracking information has been provided, unfortunately shipping to the EU with the tax pre-paid option is a bit delayed lately. I believe we have spoken on the phone since you posted this message, but your order is on the way and will update once it reaches mainland EU. I appreciate your conti...

Hi Rollings34,

Yes we are still operating, business as usual. How were you trying to reach us? It's possible we missed your communication, apologies if this was the case. Feel free to call 1-888-644-7592 or email info@siliconwives.com.

-Bryan

Hi everyone, We're happy to join the list of TDF verified vendors and excited to join this enthusiastic community of doll lovers! We plan to use this forum primarily as another way to support our customers and showcase our industry-leading customer service. We'll also be posting periodic updates as ...